Castle Buick GMC of North Riverside

Rating for new lease This is my third time leasing with them. I worked mainly with Corey. The openness and honesty you get from them is amazing. They want what’s in yo This is my third time leasing with them. I worked mainly with Corey. The openness and honesty you get from them is amazing. They want what’s in your best interest. Corey, Karen and his staff have been great and I am very satisfied with my experience. Also. Rudy is very thorough with his walk through of the new car. More

25,000 mile maintenance I originally went in for a routine oil change. Service rep told me I’m due for my 25K maintenance check. I decided to opt for that service. I asked ho I originally went in for a routine oil change. Service rep told me I’m due for my 25K maintenance check. I decided to opt for that service. I asked how long it would take and was told 3-3 1/2 hours. He told me he can provide me a loaner. I was shocked. All in all, got an oil change, tire rotation, air filter and valves cleaned. It was ready an hour earlier than stated. Service rep was cordial and the loaner car rep was also. It turned out to be a pleasant day for me. More

The team that takes care I did NOT buy my Buick from castle, but the service I receive is stellar to compared to any dealership in the area. When I have problems with my vehi I did NOT buy my Buick from castle, but the service I receive is stellar to compared to any dealership in the area. When I have problems with my vehicle they have been there to resolve them and some of them were major repairs. Glad to have this team on my side. More

Excellent customer service Excellent communication and easy to deal with. Ernest was an excellent salesman and easy to work with, answered all my questions and went over the car Excellent communication and easy to deal with. Ernest was an excellent salesman and easy to work with, answered all my questions and went over the car and how to operate all the new gadgets. Corey was excellent, informative, and came through with quick and awesome financing numbers. More

The best Castle Buick is the best of the best I recommend everybody the ask me for a good car and price and sent them straight to Tito Villalvazo and Jose Roma Castle Buick is the best of the best I recommend everybody the ask me for a good car and price and sent them straight to Tito Villalvazo and Jose Roman More

Amazing Great, patient, understanding and quick help through this new purchase for us. Super friendly staff that truly took the time to understand my needs. H Great, patient, understanding and quick help through this new purchase for us. Super friendly staff that truly took the time to understand my needs. Have purchased 3 vehicles here and will continue to work with them in the future. Definitely recommend! More

It was an over all great experience. I am leasing a Nissan Rogue, my contract is up in a month so I went online and met with a few other dealerships. This place was the one I felt the mos I am leasing a Nissan Rogue, my contract is up in a month so I went online and met with a few other dealerships. This place was the one I felt the most comfortable at and had the best price. Paul Beckett helped my husband and I to test drive and get a great deal on a Terrain. Different options were given. They truly try to help you find the car you want. More

Upset 😡 My car was towed in 3 weeks in a row and they still didn’t take responsibility instead I was made file a insurance claim knowing it was there fault. My car was towed in 3 weeks in a row and they still didn’t take responsibility instead I was made file a insurance claim knowing it was there fault. More

Awesome Car Buying Experience! I purchased a 2019 Acadia today. I must say that my experience was great from start to finish. The managers and my sales person, Evan, made sure that I purchased a 2019 Acadia today. I must say that my experience was great from start to finish. The managers and my sales person, Evan, made sure that my husband and I were completely satisfied before driving off the lot. Thank you for you wonderful customer service! More

unhappy over charged, unhappy, i don't trust that my well being was considered. a customer should not fear the cost will be far from what it should be as in m over charged, unhappy, i don't trust that my well being was considered. a customer should not fear the cost will be far from what it should be as in my case. A battery charge bloomed into 319.00 plus tax, REALLY!? More