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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 798 reviews

September 20, 2017

Rude sales team with communication skills. Living west of Rockford, IL puts me about 1 hr45 - 2 hrs away depending on traffic. A very close friend of mine asked me to stop and look at a jeep th More

by Not Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lou Mathews
September 16, 2017

Pleasant Experience Overall it was a positive experience. Could have been a little more organized, a lot of people walking around back and forth. Car Detailing could have More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nubia Canas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens, Dan Brasil
Sep 18, 2017 -

Castle Buick GMC of North Riverside responded

We're glad to hear that your experience was a positive one and appreciate the feedback provided. Please let us know of any future needs you may have!

September 12, 2017

They were very patient I had my one year old with us so the patience of our dealer was very needed and they definitely delivered it. We came in for just a price estimate and More

by Clowe27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Guzman
Sep 12, 2017 -

Castle Buick GMC of North Riverside responded

We are glad to hear that your family experience went well and that our team took good care of you! Thank you for allowing us your business and we hope you'll let us know of any future needs you may have.

September 04, 2017

Great experience, awesome car! The team was terrific - courteous and knowledgeable. Ernie is super nice and worked with me to find the perfect Enclave at a great price. I'll definit More

by Ms. M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Castle Buick GMC of North Riverside responded

We're glad to hear that our team was courteous and knowledgeable throughout your experience! Thank you for your compliments on Ernie and for coming here to purchase your new Enclave. We hope you enjoy it and look forward to seeing you next time you're in!

August 24, 2017

We Are More Then Satisfide With How We Were Treated , Thank We Were More Then Satisfied With Everyone At Castle And Happy We Pick This Dealer Thank You All At Castle.We Will Tell Family And Friends Go To Cast More

by william 3291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Bess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2017 -

Castle Buick GMC of North Riverside responded

Thank you for choosing Castle and for your kind review on your positive experience! We're glad to have helped and we appreciate your recommendation.

August 07, 2017

Great car buying experience I had a great experience getting a new vehicle. Joe and Tom helped me and my wife with leading our new vehicle and we couldn't be happier. More

by Theluke886
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna, Tom Riggio
Aug 07, 2017 -

Castle Buick GMC of North Riverside responded

We are glad to hear that Joe and Tom provided you both with a great experience purchasing your new cars! Thank you for choosing Castle and we hope you'll be back for any future needs!

August 05, 2017

Very Knowable dealership I went into purchase a Encore and found the sales rep. knowable. Maricruz went over everything with me, she made sure I understood how the vehicle op More

by Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna
Aug 07, 2017 -

Castle Buick GMC of North Riverside responded

We're glad to hear that Maricruz made sure you understood everything needed before leaving the dealership and we are here for any other questions you may have. Thank you for giving us the chance to provide you with a great experience purchasing a new car. Enjoy your new Encore!

July 31, 2017

Great dealership The employees were nice and generous, they attended us quickly and they were open to any of our questions. They offered us something to drink and stil More

by Cesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvado Guzman
Jul 31, 2017 -

Castle Buick GMC of North Riverside responded

It's great to hear about the customer service you received from our employees and we appreciate the time taken to leave this review.

July 29, 2017

Great experience Love this Dealership Been coming here since 2007. Working with these guys are awesome. Today we worked with Paul and we told him what we wanted and where we needed to b More

by Smthfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Owens, Dan Brasil, Paul Beckett
Jul 31, 2017 -

Castle Buick GMC of North Riverside responded

We appreciate your compliments on the team and continued, loyal business! We are proud to have such a great customer and hope to always maintain satisfaction. See you next time!

July 26, 2017

2nd time around Thank you to Paul Beckett and the whole Castle team for an easy buying experience. This is the second car I have purchased at Castle North Riverside, More

by Adschauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Brasil, Paul Beckett
Jul 27, 2017 -

Castle Buick GMC of North Riverside responded

We're glad to hear that you've chosen to purchase from Castle again and that you've continually had positive experiences! Thank you for taking the time to share this review and we look forward to serving you next time!

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