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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 798 reviews

May 29, 2017

Lies but satified This dealership employs unprofessional workers. I feel that if you are buying a car it should be something that you want and they should give it to yo More

by platinumt2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Genna, Lou Mathews
May 30, 2017 -

Castle Buick GMC of North Riverside responded

Hi, we are investigating what occurred during your recent visit to our dealership. We strive to be friendly & welcoming to everyone who visits our store so the information in your review concerns us greatly. We have sent your comments to our management team so they may investigate & rectify the situation for you. A manager will be contacting you shortly.

May 27, 2017

Honest helpful staff Since the moment we called we felt comfortable they were helpull Alvaro Guzman the sales man was really good making sure our buying car experienc More

by Roberto1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Guzman
May 30, 2017 -

Castle Buick GMC of North Riverside responded

Hi , thank you for the very kind sentiments about our dealership! We are happy to hear that their attention to detail has made you loyal to us. Thanks again for choosing Castle!

May 27, 2017

Very helpful!! Mari Cruz was extremely helpful and patient with all my questions. I got the car I wanted in the color also. Joe Genna was also very accommodating to More

by Dautrs2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna, Dan Brasil
May 30, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

May 23, 2017

Great!! This is the 3rd vehicle I have purchased from this location and that's because everyone that works there are great people! Very clean and friendly loc More

by D Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens, Dan Brasil
May 24, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

May 18, 2017

Great experience Castle was the third dealer we visited to purchase our new car and we had a great experience. Our salesman, Brandon, was awesome and I would highly r More

by cbl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

May 16, 2017

Great friendly service consultant My overall experience with Castle has been great, from purchasing vehicle to speaking to the service consultants regarding my vehicle. Also, great to More

by Tameca Townsend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
May 24, 2017 -

Castle Buick GMC of North Riverside responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

May 12, 2017

Service at Castle Buick GMC Just wanted to say that Arnold Muse was very professional in handling my needs. From the moment I walked in and getting someone to recognize me needin More

by Qball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
May 15, 2017 -

Castle Buick GMC of North Riverside responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 27, 2017

Best service I had ever. I have been dealing with this dealership since 2010 I always had good service if not pleased with my job they make sure am happy before I leave the More

by Bae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold muse
Apr 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 27, 2017

Best service ever This experience at castle has been the best i have ever been to. Arnold Muse was the consultant that handle me when i come.they get me in and out. If More

by Tamieka Mills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Apr 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 27, 2017

Sales He was a great salesman. He answered every question and concern I had. He took the time and showed me the difference between the models I liked. He go More

by Gmccar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 27, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

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