Back

Castle Buick GMC of North Riverside

North Riverside, IL

4.0
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
Contact Dealership

7400 West Cermak Road

North Riverside, IL

60546

Directions

By Type

Showing 798 reviews

July 26, 2020

We purchased a few weeks ago on 7/6 and had a very pleasant experience. Lou Matthews was our salesman and he was courteous and effective and got us into the vehicle we came to see. I purchased a beaut More

by Mrs. F Fuentes
Recommend Dealer
Yes
Employees Worked With
Lou Mathews
Aug 31, 2020 -

Castle Buick GMC of North Riverside responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis and we are thrilled to hear that our efforts are paying off. We will let Lou know of your appreciation and we look forward to your next visit with us. Have a fantastic day!

July 21, 2020

I love this dealership, from the moment my wife and I walked through the door we felt appreciated. Nubia was our sales person she went over and above to please us ,my wife hates car dealers, however she More

by Rdejohn
Recommend Dealer
Yes
Employees Worked With
Nubia Canas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens
Jul 24, 2020 -

Castle Buick GMC of North Riverside responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with a non-hassle, top-notch service and we are glad to hear that our efforts are paying off! We hope that you enjoy your new car and we will let Nubia and Corey know of your guy's appreciation. Have a great day!

July 16, 2020

I received excellent customer service today and I was very satisfied with the clean atmosphere and all PPE was displayed throughout. Love my vehicle.Thanks. More

by patricia1172hudson
Recommend Dealer
Yes
Employees Worked With
Joe Genna, Lou Mathews
Jul 24, 2020 -

Castle Buick GMC of North Riverside responded

We’re thrilled you were pleased with your sales experience was great and you felt safe. It was a pleasure for all of us at Castle Buick GMC to help you get into a new vehicle. Enjoy the ride and have a great day!

July 14, 2020

They were greatAlex helped me with the vehicle purchase, They were great Alex helped me with the vehicle purchase, he also received help from An older salesman named Tom I believe he was a really good guy. More

by jeromebrown6130
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex , Tom Riggio
Jul 15, 2020 -

Castle Buick GMC of North Riverside responded

Jerome, we are pleased to hear that your buying experience was seamless! We appreciate our sales team and we are thrilled that they were able to help you get the best deal! We will also let Alex and Tom know of your appreciation. Please let us know if there’s anything we can do to assist you in the future. Have a great day and enjoy your new ride!

July 11, 2020

Corey Owens and his staff at Castle Buick were the best. Very helpful. No hassling with price and they gave me an awesome trade in rate! More

by Dion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Owens, Evan Moen
Jul 13, 2020 -

Castle Buick GMC of North Riverside responded

Dion, we are pleased to hear that your buying experience was seamless and hassle-free. We will let Corey and the rest of our team know of your appreciation! We hope to see you again soon. Have a great day!

July 08, 2020

Ernie is a great salesmen, very pleasant and nice. Friendly employee's will take you a long way, keep up good work and keep doing what you do best. I was surprise getting the licence plates i thought t More

by carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens, Lou Mathews, Steven Uginchus
Jul 13, 2020 -

Castle Buick GMC of North Riverside responded

Carrie, it is great to read such wonderful comments about your recent experience with us! We strive to provide excellent and friendly customer service and we are glad you found this to be the case during your visit! Thank you so much for choosing Castle Buick GMC and have a great day!

June 14, 2020

Ernest was very helpful, courteous and caring. He talked to us with respect and humility. Truly an awesome experience of buying my car from castle GMC More

by Peter
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Riggio
Jun 22, 2020 -

Castle Buick GMC of North Riverside responded

Peter, thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! We will let Ernest know of your appreciation. Thanks again for choosing us and we hope to see you again next time!

June 10, 2020

Pleasant because of salesman Ernie Bell I bought a SUV along with my daughter (Chevy Trax). We were both very happy with our salesman Ernie Bell. He was honest and made the experience enjoya More

by bking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Ruiz
Jun 11, 2020 -

Castle Buick GMC of North Riverside responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

June 02, 2020

The staff was amazing and helped me graciously even before they were open for business. They made up for the dropped communications by Tyler Valdez More

by Eric Richardson
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Valdez, 1 star
Jun 12, 2020 -

Castle Buick GMC of North Riverside responded

It was an absolute pleasure to serve you and we’re thrilled that you had a great experience with us at Castle Buick-GMC! We hope to see you again soon. Have a great day!

May 31, 2020

They were honest and willing to negotiate. They were patient and let me thoroughly look over the vehicle. They kept in contact well before I came in and were ready for me when I got there. More

by Taylor H.
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Valdez
Jun 12, 2020 -

Castle Buick GMC of North Riverside responded

Taylor, we are pleased to hear that your buying experience was seamless. Please let us know if there’s anything we can do to assist you in the future. Enjoy your new ride!

...
5
...