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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 798 reviews

November 28, 2016

Painless experience Wow, I have purchased a few cars in my life and this was the most painless experience I have ever had. Our sale person was extremely nice and we were More

by dipotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 27, 2016

Excellent Service Wonderful staff in the entire dealership They made my buying experience extremely pleasant. I will definitely come back again and will refer others More

by Ms Broom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Medina, Corey Owens, Dan Brasil
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 27, 2016

Great Customer Service I was helped by Mr. Arnold Muse when I brought my car in to be checked for a recall. Best customer service in a long time! More

by angie32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi Angie, thank you for the very kind words about Arnold! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

November 26, 2016

Best car buying experience I ever had After weeks of searching for the perfect vehicle I finally found mine at Castle in Riverside. With there great customer service and affordable prices More

by tone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Beckett
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the outstanding compliments about our dealership! We are so happy to hear that Paul took good care of you and made you feel very comfortable about buying your 2016 Denali. Thank you again for the kind words & for choosing Castle!

November 26, 2016

Superb Customer Service Arnold greeted me this morning and was quick to help me with getting my car serviced. He was thorough, kind, professional and thoughtful! He reviewed More

by Tiffgift
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind words about Arnold & our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

November 26, 2016

great customer service Everyone at this place is friendly and willing to answer all of your questions regarding your service. Great place to take your car for service. More

by cruze2012lt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 26, 2016

Great service i have owned my car for a little over a year and it was the best decision I made. I always get an appointment in a timely fashion and the people are s More

by Crisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 24, 2016

New xxx We worked with Ernie Bell he helped us with our purchase of our 2013 xxx , he was great I recommend him to anyone looking for a vehicle More

by Cameron Buford 731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Cameron! We greatly appreciate your loyal business!

November 23, 2016

Service needed I needed service for my GMC terrain Arnold was very helpful and attentive to my request. He was very quick to let me know the process on my terrain an More

by Benitod2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind words about our service department, especially Arnold! We are so glad to hear that he took good care of you and your GMC Terrain. Thank you for choosing Castle & we will look forward to seeing you for your future service needs.

November 22, 2016

Easy smooth experience Immediately upon arrival I was greeted (acknowledged) with a friendly smile, and assurance that i was going to get assisted immediately in which I was More

by Twobattle4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold muse
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

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