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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 798 reviews

February 18, 2013

LT was extremely helpful during a desperate situation. The dome light in my vehicle would not go off due to a door lock problem, which would have resulted in my car being towed. LT told me to come in eve More

by Debra620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LT
February 16, 2013

The service and the professionsalism was exceptional. Alvaro was courteous and fun to work with. He explained everything and got everthing taken care of in a timely manner. The last dealership I worked w More

by sunshine56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Guzman
February 06, 2013

It was already 4pm, my battery died,then we just jumped it. I called a few dealships and decided, to be safe- for work the next day - it would need to be replaced. Castle service dept was willing to take More

by kwalshc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
felix vasquex jr
February 05, 2013

Always great service. The staff is friendly, consistent and always willing to help. They are also trust worthy. Prices are too high though. Good job. More

by bellfallon
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lonell turner
February 03, 2013

i`ve always gotten great service from castle all the employees are fantastic.the customer service is great.they even follow up on how everything is working out with your car. More

by vincent.carothers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Melone
February 03, 2013

Pleased with auto services good communication throughout the day with keeping me up to date on findings and recommended suggestions.convient late service hours for late pickups. More

by lori hill
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Melone
February 02, 2013

Made an appointment and drove all that way just for an oil change and tire rotation. Even with an appointment, it still took 90 minutes to do two simple things I could have done in my own garage in 30 min More

by jasonplastow
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gus Medina
January 29, 2013

From the GM to the finance to the sales staff. OUTSTANDING!!!! Gave me more for my trade than I thought I would get. Telling all my friemds about Castle!!!! More

by j.mauro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ernes
January 29, 2013

I was really surprise @ the customer service I received on my visit @ Castle. Everyone was so friendly & caring. The guys listen and explained themselves so well. They all were so professional. I will be g More

by aliciabogan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Louis, and Alonzon
January 29, 2013

Went for an oil change at 11.oo am. We had to wait for over two (2) hours for the job to be finished. This is not acceptable. Would not recommend this dealership for any future oil changes. Quoted More

by E. Velde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
charlott
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