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Castle Buick GMC of North Riverside - Service Center

North Riverside, IL

4.1
293 Reviews

293 Reviews of Castle Buick GMC of North Riverside - Service Center

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February 28, 2017

Great Got a oil change and it was very quick service staff is very professional and friendly i would definitely be back for more services and I will recomme More

by mllewis20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Medina
Mar 08, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

February 25, 2017

The visit was excellent. I always receive good customer service when I take my car in for service. The staff is nice, friendly and professional. Even when I call to schedule a More

by retta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold, Muse
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi Retta, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

February 25, 2017

Best place in town Always a pleasant experience. The employee's are the best. They are always professional and friendly and go out of their way to make sure that the job More

by MaryG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi Mary, thank you for the kind words about our dealership! We are very happy to hear that we took good care of you during your visit. Thanks again for choosing Castle!

February 23, 2017

Very warm and friendly Environment! I called Castle Buick yesterday to schedule an appointment for my daughters Malibu due to a couple recalls. The service Rep gave me an appointment for More

by daniscare8@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

February 23, 2017

Great Service I have been bringing my Arcadia for service to castle Buick since I have purchased this vehicle, and I can say each time it was a gre More

by Angela50b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold Muse
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi Angela, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

February 21, 2017

Oil Change Mr. Arnold Muse was very friendly and helpful. He answered all my questions and concerns. Even though I was late for my oil change he told me to pull More

by Ronnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

February 20, 2017

Reasons why I'd recommend GMC Buick All of my car needs are fulfill with top of the line satisfactory.... The customer service is excellent as well. I highly recommend GMC Buick at North More

by LashawnSanks73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

February 11, 2017

Very attentive and helpful Upon entering the service area I was greeted promptly. They were very attentive and reassured the issue I was having would be fixed accordingly so tha More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 12, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind review of our dealership & service lane. We are so happy to hear that we went above and beyond for you during your most recent visit. Thank you for your personal recommendation & for choosing Castle!

February 03, 2017

Always excellent customer service when I come in for my oil All the staff is very helpful. I never any problems for over the 2 years I been coming here. I recommend the company to any and everyone I came across More

by jones, tasha2014
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 12, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

February 02, 2017

oil change in and out I made appointment for my scheduled oil change, it took me 3 weeks to get in and i was worried it was to far out for warranty guarantee ( i was at 17% More

by dorgirl3775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse Service Consultant
Feb 12, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind review of our dealership & service lane. We are so happy to hear that we went above and beyond for you during your most recent visit. Thank you for your personal recommendation & for choosing Castle!

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