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Castle Buick GMC of North Riverside - Service Center

North Riverside, IL

4.1
293 Reviews

293 Reviews of Castle Buick GMC of North Riverside - Service Center

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December 12, 2016

Happy with Castle I had a wonderful and positive experience buying my car-was able to take it home for the weekend before purchasing. I love the free oil change, and em More

by Jlitzhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold Muse, Gus Medina
Dec 12, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind words about Maricruz, Gus & our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

December 09, 2016

Very clean and fast service. Upon entering facility I was warmly greeted by the employees, I didn't have to wait long to talk with someone about my car needs. Facility nice and c More

by Stevens,natsha123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Dec 12, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the outstanding compliments about our dealership! We are happy to hear that their attention to detail has made you loyal to us. Thanks again for choosing Castle!

December 09, 2016

Excellent Service Today I was helped by Arnold Muse when I came in for my first oil change. He was very friendly and the service was excellent. More

by Mpolanco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Dec 12, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind words about our service department. Thank you for choosing Castle & we will look forward to seeing you in the future for your service needs!

December 09, 2016

Great customer service I came in for a recall. As i walked in, i was helped. Arnold was very helpful in getting me help and answering questions. He had such a positive attit More

by Lilia Rivera
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Dec 12, 2016 -

Castle Buick GMC of North Riverside responded

Hi Lilia, thank you for the outstanding compliments about our dealership! We are so happy to hear that Arnold took good care of you. Thanks again for choosing Castle!

December 09, 2016

Regular maintenance with They have great service. I have been taking my car since I bought it. It's been almost 2 years . And I have no problems after they fix or change the o More

by Candy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Dec 12, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Candy! Thank you for your personal recommendation & for choosing Castle!

December 08, 2016

Fast and Very helpful. They guided me through every step while working on my vehicle, they worked very fast and took care of my vehicle good. Would totally recommend them. More

by Jay2332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Dec 12, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Jay! We greatly appreciate your loyal business!

December 08, 2016

SERVICE THE SERVICE I RECEIVED WAS EXCELLENT IF YOU KEEP PEOPLE LIKE ARNOLD I WILL ALWAYS COME HERE FOR SERVICE HE WAS HELPFUL AND MADE SUGGESTION VERY FRIEND More

by EVELYN ANDERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ARNOLD MUSE
Dec 12, 2016 -

Castle Buick GMC of North Riverside responded

Hi Evelyn, thank you for the kind review of our dealership & service lane. We are so happy to hear that Arnold went above and beyond for you during your most recent visit. Thank you for your personal recommendation & for choosing Castle!

December 06, 2016

Great Routine Service Having my car looked at was a straightforward experience. Arnold Muse from the service department was extremely friendly and professional. He asked m More

by Debbie1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi Debbie, thank you for the kind words about our dealership! We are so glad to hear that they took good care of you. Thanks for choosing Castle!

December 06, 2016

Excellent I like that they help me when I have a problem with the truck they explain there work that they do to the truck and they are polite...👍 More

by Adri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold muse
Dec 08, 2016 -

Castle Buick GMC of North Riverside responded

Hi Adri, thank you so much for leaving a great review. We are glad that you were very happy with your visit and the customer service you received. Thanks for choosing Castle!

December 05, 2016

Great service I have an appointment today and today I was greeted by Arnold. He was very helpful and resourceful. I haven't had a bad experience...The Castle Buick More

by Andrienne Griffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for taking the time to leave a review, Andrienne! We greatly appreciate your loyal business and are very happy to hear Arnold took good care of you! Thanks for choosing Castle.

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