Back

Castle Buick GMC of North Riverside - Service Center

North Riverside, IL

4.1
293 Reviews

293 Reviews of Castle Buick GMC of North Riverside - Service Center

Sort by
December 04, 2016

A Brief Encounter It all started with battery problems with my GMC Acadia. I called for an immediate appointment. Upon my arrival, I was greeted and serviced within 2 h More

by CHOP600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you fo taking the time to leave a review. We are happy to hear that our service team was quick and efficient. Thanks for choosing Castle!

December 01, 2016

Excellent Service Recently brought my car in for service, and the gentleman in the Service Department (AJ) was very professional and courteous. He was very thorough an More

by kmk5747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind review of our dealership & service lane. We are so happy to hear that AJ and JK went above and beyond for you during your most recent visit. Thank you for your personal recommendation & for choosing Castle!

December 01, 2016

Never had an issue Bought my car here and it came with free oil changes! When they do my oil change they also rotate my tires and top off my fluids. Always have a pleasa More

by Sandalooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna, Dan Brasil
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind words about our dealership! We are very happy to hear that our service team took good care of you and your car. Thanks again for choosing Castle!

November 30, 2016

Home Town Greatness I was entering the doors and befor I knew it I was being serviced we looked at several trucks and even cars and the prices were just right I give cast More

by Kclark2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Medina, Corey Owens, Dan Brasil, Paul Beckett
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Clark! We greatly appreciate your loyal business!

November 30, 2016

Great customer service! I had an appointment for an oil change & Arturo Jurado helped me. He answered all my questions in regards my vehicle & walked me to the waiting area. More

by anaconda77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Jurado
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind sentiments about our service department! We are happy to hear that Arturo's attention to detail has made you loyal to us. Thanks again for choosing Castle!

November 29, 2016

Good seri I want to start of by saying ARNOLD Recommended tire rotation at a good price which I agreed to do he is awesome and a good service rep More

by Naenae9975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind words about Arnold! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

November 29, 2016

Cabin Air Filter replacement I came in to have a Cabin Air Filer changed. The staff is very friendly and helpful. Worked with Arnold Muse. He is very efficient in processing my More

by Calumet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 29, 2016

Good service I must say that the service here was surpurb the workers here was very helpful and friendly.. Not only did I get my car serviced I also left feeling a More

by Linda123
Recommend Dealer
Yes
Employees Worked With
Arnold muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Linda! We greatly appreciate your loyal business!

November 28, 2016

Quality service Top performance. They provided me with tea and also an area where I was able to complete my work while I waited on my vehicle. More

by Patrickdaniels1200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Patrick! We greatly appreciate your loyal business!

November 28, 2016

Friendly Arnold M. Service Advisor very friendly and informative. Advised me on what's needed for my car. The overall experience from making the appointment t More

by NikkiT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi Nikki, thank you for the very kind sentiments about our service department! We are happy to hear that Arnold's attention to detail has made you loyal to us. Thanks again for choosing Castle!

...
20
...