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Castle Buick GMC of North Riverside - Service Center

North Riverside, IL

4.1
293 Reviews

293 Reviews of Castle Buick GMC of North Riverside - Service Center

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November 09, 2016

Service with a smile !! I brought in my 2014 Chevy impala for maintenance and I was blown away by the treatment I received!..... in a good way! The whole staff had smiles on More

by Raul Manzanares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ, Raul
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi Raul, thank you for the outstanding compliments about our dealership! We are so happy to hear that our staff took good care of you and made you feel very comfortable! Thank you again for the kind words & for choosing Castle!

November 09, 2016

Best Service I'm always treated with honesty and respect at castle Buick, I appreciate the quick and friendly service I receive , AJ and most recently Raul are ver More

by Carolina M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ, Raul Manzanares
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Carolina! We greatly appreciate your loyal business!

November 07, 2016

Very good I come in with no wait and service Is great and I never had a problem they give me complete vehicle Sevice with with out a problem More

by Kene123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zuleima Martinez
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 07, 2016

Great Serbice Each time I come to Castle, I recieve great service. I've never been let down, and the staff are so friendly to their customers. More

by Lexie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alonzo Perry
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Lexie! We greatly appreciate your loyal business!

November 04, 2016

A great day castle Castle Buick is a great place to get your car serviced at the people there were great the service manager help me out amazingly and I got everything More

by Tman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 04, 2016

Excellent Service Staff Their new Service staff is excellent. Very helpful and knowledgeable. Jerry was particularly courteous. He answered all of my questions and went out More

by Antoinette Meyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry, Maria
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi Antoinette, thank you for the outstanding compliments about our dealership! We are so happy to hear that Jerry took good care of you and made you feel very comfortable while answering any concerns you might of had. Thank you again for the kind words & for choosing Castle!

November 03, 2016

Great service! ! Always friendly and they always look after my needs, they are not pushy salesmen like you would expect, I highly recommend this dealer ship! More

by Raul Manzanares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Nov 21, 2016 -

Castle Buick GMC of North Riverside responded

Hi Raul, thank you for the very kind sentiments about our dealership! We are happy to hear that their attention to detail has made you loyal to us. Thanks again for choosing Castle!

November 03, 2016

Amazing Service Department! I am not one to write many reviews but this dealership was so amazing I felt the need to spread the word. I was greeted as soon as I pulled my car in More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold, Jerry, Raul
Nov 21, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind words about our dealership! We are very happy to hear that you were very satisfied with your visit. Thanks again for choosing Castle!

November 03, 2016

Continued excellent service Free oil changes since I purchased my car here! Very friendly Shuttle service. Great service staff. Cashier was very friendly. Service assured me i wa More

by Berwyn100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul and Maria
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 03, 2016

Service of Castle Buick Personal When you arrive at this dealer ship you are treated with care and concern, the employee are well knowledge of job. The waiting room is se More

by Angela50b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nubia Canas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2016 -

Castle Buick GMC of North Riverside responded

Hi Angela, thank you for the kind review of our dealership. We are so happy to hear that we went above and beyond for you during your most recent visit. Thank you for your personal recommendation & for choosing Castle!

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