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Cavender Grande Ford
San Antonio, TX
133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 133 reviews
October 27, 2015
Doesn't get any better than here! Searched for a very specific vehicle for 6 weeks. Found Grande Ford in Texas (we live in Ohio) who had the exact vehicle we were looking for. Initial Searched for a very specific vehicle for 6 weeks. Found Grande Ford in Texas (we live in Ohio) who had the exact vehicle we were looking for. Initial email along with all the following questions we had were answered immediately. I had direct contact with Anthony at all times of the day. In a crazy, busy, sometimes unkind world I had no worries through the whole transaction. Anthony was patient, kind, and most of all a man of his word. Honest & trustworthy. He arranged to have the vehicle shipped to us. I had direct contact with everyone involved, even the car hauler driver. Documents that had to be signed were sent by over night mail with paid return postage to send documents back. We purchase, signed, and paid all from Ohio without any problems. I could not ask for a more respectable dealership or salesman than Anthony and Grande Ford and would not hesitate to buy from again. As for the Expedition... .WOW. Its perfect! Thanks to Anthony for providing such great customer service and helping us purchase the vehicle that will keep our family safe for many years. We sure appreciate you. More
by EL
Employees Worked With
Anthony Martinez
September 22, 2015
Excellent Service Grande has the best service in town. They take care of their customers and make the buying process easy. I'm a customer for life. Grande has the best service in town. They take care of their customers and make the buying process easy. I'm a customer for life. More
by TWS
Employees Worked With
Kim
July 20, 2007
Dropped off my vehicle for fuel filter change(30k mls.), left it all day then spent an hour calling at closing because they couldn't locate it. When I got home my steering wheel tilt lever was laying on the left it all day then spent an hour calling at closing because they couldn't locate it. When I got home my steering wheel tilt lever was laying on the floor? Why it was broken for a fuel filter change is beyond me, filter is outside under vehicle. To sum up, this is a dirty, unorganized dealership. Think Fleet is all they care about. I would recommend driving a little further to New Braunfels and visit Blue Bonnett ford, very nice honest folks. STAY AWAY FROM GRANDE FORD!!!! More
by KONAGSD
Employees Worked With
service pods
