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Cavender Grande Ford

San Antonio, TX

4.9
133 Reviews
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3600 North IH 35

San Antonio, TX

78219

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Showing 133 reviews

January 02, 2024

Had a good and easy sales person Robert that helped me and had no problem with thing he asked from me or any issues with Robert More

by nacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Walker
Jan 02, 2024 -

Cavender Grande Ford responded

We're glad to know that Robert was able to provide you with a good and easy experience at Cavender Grande Ford. We appreciate your feedback!

December 26, 2023

Francisco and the Grande Ford Service team accomplished my recall service in a few short hours. Every other dealer I called estimated between three days and 10 days to do the same job. Being a one man com More

by Chuck
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 26, 2023 -

Cavender Grande Ford responded

Chuck, it's fantastic to know that Francisco and our team at Cavender Grande Ford were able to get your recall service done quickly. We understand how important your van is for you, and we're here to keep things running smoothly!

December 24, 2023

Travis J is great this was our second deal in 6 weeks. I really like his no pressure stance. He made car buying/leasing easy and stress free. More

by diana.juarez915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Cavender Grande Ford responded

Diana, we're delighted to know that Travis made your car buying/leasing experience easy and stress-free at Cavender Grande Ford. We appreciate the repeat business!

December 20, 2023

Roberto was easy to work with he knows how to approach us and is professional. His knowledge on Ford trucks and what is on the lot is very valuable. More

by Lissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto and finance David
Dec 21, 2023 -

Cavender Grande Ford responded

Lissa, we're glad to know that Roberto's expertise was valuable during your visit at Cavender Grande Ford. Thanks for sharing this positive feedback!

December 18, 2023

Amanda was an amazing advisor. She is attentive and extremely knowledgeable on the needed repairs for my vehicle. I look forward to working with her in the future. More

by russellashley236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Dec 18, 2023 -

Cavender Grande Ford responded

Russell, we're delighted to know that Amanda provided you with such great service at Cavender Grande Ford. We look forward to assisting you again in the future!

December 18, 2023

I had an excellent experience coming here for my trucks oil change and tire rotation. Luckily, Daniel was able to price match another Ford dealership on my prices and they’re military friendly too. There w More

by Tedmac89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 18, 2023 -

Cavender Grande Ford responded

Ted, we're delighted to know you had an excellent experience with Daniel and our team at Cavender Grande Ford. We strive for great customer service and a comfortable environment for all our guests. Thanks so much for your recommendation!

December 14, 2023

I brought my vehicle in to have an accessory installed and to address a few recalls. I purchased my vehicle from a different Ford dealership, but the communication there was poor, and they were always boo More

by tputnam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 15, 2023 -

Cavender Grande Ford responded

We're so glad to know that you had a great experience with Francisco and our team at Cavender Grande Ford. We appreciate your trust in us for servicing your vehicle and look forward to assisting you again!

December 09, 2023

It was nice and clean, nice staff. Everyone my husband and I came in contact with was very nice and polite. More

by anna
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny and David
Dec 11, 2023 -

Cavender Grande Ford responded

Anna, we're glad to know you and your husband had a positive experience at Cavender Grande Ford. Thanks for the kind words about our team and facility. Enjoy your new vehicle!

December 09, 2023

Extremely professional and courteous. Arrived on time did the job and departed. James was outstanding and asked if there was anything else needed. Will definitely use them again. More

by gary
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Dec 11, 2023 -

Cavender Grande Ford responded

Gary, it's great to know that James and our team at Cavender Grande Ford were able to provide you with such a positive service experience! We look forward to serving you again in the future.

December 06, 2023

Maria was very helpful in ensuring the recall on my Bronco was completed in my convenience. More

by JPLogan.923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Martin
Dec 07, 2023 -

Cavender Grande Ford responded

We are thrilled that you had such a positive experience with Maria and the team! Thank you for choosing Cavender Grande Ford and for sharing your support. Have a wonderful day!

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