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Cavender Grande Ford - Service Center

San Antonio, TX

4.9
58 Reviews

58 Reviews of Cavender Grande Ford - Service Center

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December 18, 2023

Amanda was an amazing advisor. She is attentive and extremely knowledgeable on the needed repairs for my vehicle. I look forward to working with her in the future. More

by russellashley236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Dec 18, 2023 -

Cavender Grande Ford responded

Russell, we're delighted to know that Amanda provided you with such great service at Cavender Grande Ford. We look forward to assisting you again in the future!

December 18, 2023

I had an excellent experience coming here for my trucks oil change and tire rotation. Luckily, Daniel was able to price match another Ford dealership on my prices and they’re military friendly too. There w More

by Tedmac89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 18, 2023 -

Cavender Grande Ford responded

Ted, we're delighted to know you had an excellent experience with Daniel and our team at Cavender Grande Ford. We strive for great customer service and a comfortable environment for all our guests. Thanks so much for your recommendation!

December 14, 2023

I brought my vehicle in to have an accessory installed and to address a few recalls. I purchased my vehicle from a different Ford dealership, but the communication there was poor, and they were always boo More

by tputnam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 15, 2023 -

Cavender Grande Ford responded

We're so glad to know that you had a great experience with Francisco and our team at Cavender Grande Ford. We appreciate your trust in us for servicing your vehicle and look forward to assisting you again!

December 09, 2023

Extremely professional and courteous. Arrived on time did the job and departed. James was outstanding and asked if there was anything else needed. Will definitely use them again. More

by gary
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Dec 11, 2023 -

Cavender Grande Ford responded

Gary, it's great to know that James and our team at Cavender Grande Ford were able to provide you with such a positive service experience! We look forward to serving you again in the future.

December 06, 2023

Maria was very helpful in ensuring the recall on my Bronco was completed in my convenience. More

by JPLogan.923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Martin
Dec 07, 2023 -

Cavender Grande Ford responded

We are thrilled that you had such a positive experience with Maria and the team! Thank you for choosing Cavender Grande Ford and for sharing your support. Have a wonderful day!

November 24, 2023

Cavender Grande dealer was the most reliable and available. Other dealers were booked 2 to 3 months out.. I impressed with Cavender Grande and staff! . My truck was ready in 2 weeks! And drives gr More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 27, 2023 -

Cavender Grande Ford responded

Alice, we're delighted to know that you had a great experience with us at Cavender Grande Ford! We always aim for efficiency and reliability. We look forward to helping you again with any of your future needs!

November 21, 2023

Amanda was wonderful and took exceptional care of my truck, and kept me informed each step of the process More

by Trevor.royal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 21, 2023 -

Cavender Grande Ford responded

Trevor, we're delighted to know that Amanda provided exceptional care for your truck at Cavender Grande Ford. Thanks for sharing your experience with us!

November 21, 2023

Very professional they keep you informed on repairs and cost of repairs. Good service. That’s why I keep coming back. More

by kenny.doege
Recommend Dealer
Yes
Employees Worked With
James Del Bosque
Nov 22, 2023 -

Cavender Grande Ford responded

Kenny, we appreciate your loyalty to Cavender Grande Ford and are glad our team has consistently provided you with professional service. Thanks for the positive feedback! We look forward to helping you during your next visit!

Nov 23, 2023 -

kenny.doege responded

Thank you

November 19, 2023

The greatest customer service, will definitely recommend to my friends. Thank you Maria for contacting me regarding the recall. More

by MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Nov 20, 2023 -

Cavender Grande Ford responded

We're so glad to know that you had a great experience with our customer service at Cavender Grande Ford. Your recommendation means the world to us! We'll pass your thanks on to Maria for her diligent recall notification work.

November 01, 2023

Amanda was especial nice, helpful, and polite. She addressed my needs and service and was able to return my vehicle to me when finished. I especially appreciated that she could work around my sche More

by Sandra Mannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda at Cavender Grande Ford
Nov 01, 2023 -

Cavender Grande Ford responded

Sandra, we're so glad to know that Amanda was able to accommodate your schedule and provide excellent service at Cavender Grande Ford! We appreciate the recommendation. Drive safe and take care!

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