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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,579 Reviews

1,579 Reviews of Certified Benz & Beemer - Service Center

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September 21, 2024

We purchased a GLA 250 MB for our son and 2 years later, it’s been a great vehicle. The buying experience was smooth and the interaction with Brian Sullivan, Service Director, was awesome. Brian was pro More

by CharmingCJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Certified Benz & Beemer responded

Dear ChramingCJ: We really love your 5 Star review! Thanks for sharing your compliments of Bryan's awesome customer service in our Service Department. Your high praise and support mean so much to us. Please do not hesitate to let us know when we can ever assist you again.

September 13, 2024

Bryan and the service guys are great and always takes great care of my vehicle. More

by Wendy R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Certified Benz & Beemer responded

Dear Wendy: We really appreciate you taking the time to share how well Bryan and the Service Department take care of your vehicle. Your business is important to us, and we look forward to being there to assist you with all of your future automotive needs.

September 13, 2024

Have purchased several cars from CBB and continued with services. They are very professional and excellent to deal with. Highly recommend their services. More

by ceomg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Certified Benz & Beemer responded

Dear ceomg: We love to hear from our repeat customers! Thanks for sharing your kind words and for your continued support. We are grateful for your strong recommendation of CBB as well. Please let us know when we can have the pleasure of assisting you again in the future.

September 09, 2024

Bryan was the best! I came in the day before my scheduled appointment and he squeezed me in and completed the job. Thank you More

by celiaclair2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Certified Benz & Beemer responded

Dear celiaclair2: You are very welcome! We love hearing how well Bryan treated you with your recent visit to our Service Department. Thanks so much for your business and we hope to have the opportunity to serve you again in the future.

September 08, 2024

I continue to appreciate the personal and professional touch I receive from the CB&B service department when I have my Mercedes vehicles (x3) maintained there. More

by Evan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Certified Benz & Beemer responded

Dear Evan: We cannot thank you enough for your continued confidence and support of our Service Department! Thank you so much for having CBB take care of your multiple Mercedes-Benz vehicles. We look forward to continuing to provide you with 5 Star customer service in the future.

September 05, 2024

Bryan, my service advisor was exemplary. He created a positive experience to embrace the client! More

by Jim Trobaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Jim Trobaugh responded

It was a great experience from start to finish.

Sep 05, 2024 -

Certified Benz & Beemer responded

Dear Jim: We cannot thank you enough for taking the time to praise the exemplary customer service that Bryan provided for you. Your high praise and support mean so much to us. Please do not hesitate to let us know when we can ever assist you again in the future.

September 05, 2024

I have bought 6 vehicles here best dealership and best service center in Arizona hands down.. I won't take my vehicles anywhere else, they are fast friendly and efficient. More

by davemanahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Gaetke
Sep 05, 2024 -

Certified Benz & Beemer responded

Dear davemanahl: We cannot thank you enough for your continued faith and support with our Service Department. It is our pleasure to be able to assist you with all of your service needs. Please let us know when we can ever assist you again in the future.

September 04, 2024

Sales and service staff are always great to work with. Have purchased and serviced our last 4 vehicles with CBB and couldn’t be more satisfied with the car buying experience. More

by Dano6886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Gaetke, Jared Dragon
Sep 05, 2024 -

Certified Benz & Beemer responded

Dear Dano6886: Thanks so much for being such a loyal customer! We are glad that you have received 5 Star customer service from both our Sales and Service Departments. We really appreciate your continued trust in our work and look forward to being there for you to assist with all of your future automotive needs.

September 03, 2024

Wonderful company and team of employees. I have purchased 2 vehicles from this dealership and will continue to use their services for many years. More

by Miley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Certified Benz & Beemer responded

Dear Miley: We love to hear from our repeat customers! Thanks so much for continuing to do business with our Service Department. It's great to hear that you are also providing you with 5 Star customer service. We look forward to being there for you to assist with all of your future automotive needs.

September 03, 2024

Marcus was so sweet and helpful when I needed my oil change, he made the process so simple and took very good care of me! More

by adessaenvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Certified Benz & Beemer responded

Dear Adessaenvy: Thanks so much for your 5 Star review! We are delighted that Marcus was so friendly and helpful in our Service Department. We really appreciate your business and look forward to being there for you in the future.

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