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Chevy Exchange

Lake Bluff, IL

4.9
796 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 796 reviews

October 20, 2022

My experience with the Dealer's service folks (Dan & Rick) has always been excellent. With buying a new car (2022 Malibu Turbo), now my experience with Sales (Danny) is also excellent. Both the Service More

by joseph_geraci
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmer Hortelano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Eggan
Oct 21, 2022 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 18, 2022

They have consistently helped me get into a vehicle I wanted and where I can afford it. Thanks guys!! More

by Madeofcan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Oct 20, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 17, 2022

Great experience. I did my research and purchased my new Malibu from this dealership. Love my car and receive many compliments on what a beautiful vehicle I own. Plan More

by susanj.anderson58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 15, 2022

He was very helpful and helped me find the perfect car with a good deal. More

by Chelsyrubio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Oct 17, 2022 -

Chevy Exchange responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 15, 2022

Viviana excellent service! ! We appreciate your help and patience. Hopefully we will work together again. Thank you More

by phortse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Chevy Exchange responded

Thank you so much for your excellent input! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 13, 2022

Moody was the best and very helpful. Overall a very good experience and straightforward process. More

by Deewebb80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Oct 14, 2022 -

Chevy Exchange responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 07, 2022

I ordered my 2023 Corvette through Chevy Exchange. It was received with the promised timeline and the sales staff were a pleasure to work with. Michelle was always in touch from the date of deposi More

by Icecrib2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Oct 10, 2022 -

Chevy Exchange responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 03, 2022

Danny was very professional and knowledgeable. He made the whole process a very easy and enjoyable one. More

by jcolletta1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Chevy Exchange responded

Thanks for the great feedback! We're very happy that Danny was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 29, 2022

Danny was amazing. He explained everything in detail and was very helpful. He spoke Spanish which was a plus! More

by mari94r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Chevy Exchange responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 28, 2022

Excellent service! They are knowledgeable and extremely accommodating. This is what a car dealership should be like! More

by CR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Chevy Exchange responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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