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Chevy Exchange

Lake Bluff, IL

4.9
796 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 796 reviews

September 23, 2022

Ordered a new Camaro, seamless transaction that pretty much was all via e mails and a check. Easy and timely pickup. Friendly first class sales and service through the entire process. Really happy with th More

by Ramedica123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Sep 23, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 22, 2022

Moody was very professional and friendly. Made the buying process fun. Best sales experience we’ve ever had and we normally trade every 2 years. 👍 More

by Scott Kerkhoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Sep 22, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 20, 2022

Michelle Rendall in the Internet Dept. was awesome to work with over the phone, I drove over 3 hours to purchase a Tahoe that had all the options and color scheme I wanted at a great price More

by tdeschlichter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Sep 21, 2022 -

Chevy Exchange responded

Thank you for writing this amazing review for our team! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 17, 2022

The experience with mood has been great absolutely amazing person with every detail he mentions More

by telizcesar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Sep 20, 2022 -

Chevy Exchange responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 17, 2022

Moody best salesman made everything easy and sampled thank you moody for help ,chevyexchange team they are the best More

by Zoyasnizhok
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall, Moody Shehadeh
Sep 20, 2022 -

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 17, 2022

Made an online appointment which was very easy. Was having a rattle and looseness from the steering. Dropped car off very quickly and was set up for a loaner and was given a LOADED GMC SUV which w More

by Frederal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Sep 20, 2022 -

Chevy Exchange responded

Thank you for taking the time to write about your experience with us! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 17, 2022

This dealership is fun to visit. No salesman swarming on you, just pleasant hellos. Jeff Albert ( truck sales) & Rob Johns( gen mgr) have remained w/ this dealership for 20+ years More

by bigfarmdog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Chevy Exchange responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 17, 2022

Once again it was truly a pleasurable experience to purchase another vehicle from the Chevy Exchange. Danny did an incredible job assisting my Wife and I in what was an "unexpected" purchase of our ult More

by sos571
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Sep 20, 2022 -

Chevy Exchange responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 16, 2022

We had a great experience at the Chevy Exchange. Moody was friendly, inviting, honest, professional and quick. He knew exactly how to guide us and took care of us from start to finish. We will be ba More

by npiacenza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Sep 19, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 13, 2022

Always a great deal and the level of service can’t be matched. Second purchase here and will be back. More

by jeffreybsteinberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Chevy Exchange responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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