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Chevy Exchange

Lake Bluff, IL

4.9
796 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 796 reviews

June 24, 2022

I went to CarMax in Kenosha to sell our old car. CarMax had offered us $9,500 but we needed to find a new car first. I went back to CarMax after we bought a new car and they told me the market had c More

by rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Rendall
Jun 25, 2022 -

Chevy Exchange responded

Rick, it was a pleasure to read about your first buying experience working with Michelle. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 24, 2022

Everything about the process with dealership was excellent. My point of contact Michelle was outstanding and so helpful. She is too rated. Being from Indiana 4 hours away didn’t matter; I felt I wa More

by Jeffbuchanan78
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Jun 26, 2022 -

Chevy Exchange responded

Jeff, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Michelle's efforts have made a difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 17, 2022

This is my 2nd vehicle I leased at the Chevy Exchange. I received FIRST CLASS experience both times. I definitely will recommend to others. Thank you for all your hard work and making my experience a ple More

by alexnsofi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Chevy Exchange responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 17, 2022

Terrific experience buying a car at the Chevy Exchange. Surpassed our expectations from start to finish. We will continue to service the car with them going forward. More

by Rob G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall, Moody Shehadeh
Jun 21, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 11, 2022

super handling of new 2023 C8 transaction. Highly recommend chevy exchange for buying new or used vehicle More

by unhappy new MB owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall
Jun 14, 2022 -

Chevy Exchange responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 08, 2022

Danny is very sweet and kind We got along really good… he even knows Keith my boyfriend he made us laugh we all had a good time …. Keep on smiling and never give up on anything More

by mmarcos2038
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Chevy Exchange responded

Thank you for this amazing review! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 04, 2022

Vivian was amazing! I live in Michigan and was able to complete the process and was approved before I arrived! They knew I was in a hurry and didn’t have a ton of time a More

by Josh.lowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Chevy Exchange responded

Your kind words and fantastic review are greatly appreciated! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 03, 2022

EXCELLENT DEALERSHIP AND SALESPERSON GOT THE TAHOE I WANTED I WILL RECOMMEND JEFF ALBERTS TO EVERYONE More

by drobnick6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh, Zuleyca Antunez, Samuel Cervantes, Lucy Antunez
Jun 07, 2022 -

Chevy Exchange responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 28, 2022

Excellent customer service in the current market where the dealer often has all the leverage. The Chevy Exchange helped us get the vehicle we wanted despite shortages and found a loaner for us while we wa More

by pacelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Chevy Exchange responded

Thank you for your wonderful feedback! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 27, 2022

Great salesman, very knowledgeable and straight forward. No typical dealership games. Price we agreed on was the price I paid. More

by ptrojniak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Chevy Exchange responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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