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Chevy Exchange

Lake Bluff, IL

4.9
796 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 796 reviews

October 22, 2021

Moody great salesman made everything easy and fun thank you Chevyexchange we coming for next car More

by Myersmarym1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Oct 25, 2021 -

Chevy Exchange responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 22, 2021

Moody was a great salesman and made the experience easy and understandable. I will definitely be coming to him for all my questions and concerns. More

by Rgallia3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Oct 25, 2021 -

Chevy Exchange responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 19, 2021

It was a pleasure working with Michelle, she was able to assist and answer any question I had pertaining to my vehicle and order. She was always extremely patient with me as there were factory delays that w More

by jillmitchell1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance , Michelle Rendall, Moody Shehadeh
Oct 21, 2021 -

Chevy Exchange responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Michelle was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 14, 2021

Rob Johns, Danny Trujillo and Baha Assaf all went out of they’re way over the phone texting after hours and above and beyond at the dealership. Had my new trail boss sparking clean and hands down smoothest More

by Jasper.Gordon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Chevy Exchange responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 14, 2021

Moody, Baha, Lance, and Rafat were so professional and friendly! I felt like we were dealing with friends and family throughout the entire process. They made everything seamless from start to finish. Ever More

by Kathy38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh, Francisco Zabala
Oct 15, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 14, 2021

Jeff has been selling me and my family cars for 20 plus years! Even sold me my first car ever! Wouldn’t consider going to anyone else! More

by belowthebar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Chevy Exchange responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 14, 2021

Moody and the Chevy Exchange family have taken wonderful care of my family. We couldn't be happier with the incredible quality of service provided when purchasing and servicing our vehicles. We are very p More

by Ngilbert16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Oct 15, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 14, 2021

Moody the best salesman I ever meet so kind and easy and fast make sure am happy More

by Addietubbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Oct 15, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 09, 2021

A refreshing experience. I was blown away by the professionalism of Danny in sales and the exchange team. We ordered a corvette and it even came way earlier then we expected. Thank you More

by HARMS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

October 07, 2021

Danny is very knowledgeable, and makes your experience of buying a vehicle so easy going like you are family. I’ve bought two vehicles from Chevy Exchange now and both times have came out with exactly what More

by Davesp113
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Chevy Exchange responded

Thank you for leaving us this great review, Dave. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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