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Chevy Exchange

Lake Bluff, IL

Overview
Employees
Reviews
Vehicles
4.9
796 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 796 reviews

September 19, 2021

Viviana was absolutely amazing. She helped me get my very, first car. She explained everything on our test drive and answered all my questions. I will be referring my friends and family to go to her. More

by amberpalmer.029
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2021 -

Chevy Exchange responded

Thank you for this amazing review, Amber! We really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 18, 2021

Everyone involved was fantastic! It made it a quick, smooth process from start to finish. More

by phogan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance, Zuleyca Antunez
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Sep 20, 2021 -

Chevy Exchange responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 18, 2021

I appreciate how easy, straight forward and accommodating this experience has been. So excited to drive my new car! More

by Chenry6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Report | Print
Sep 20, 2021 -

Chevy Exchange responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 17, 2021

Ms. Apostol is by far the best!! She was polite, well spoken and very professional. Actually, all the staff is awesome at The Chevy Exchange. Looking forward to working with a great dealership for servi More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Legler and Samuel Cervantes , Kaylee Apostol
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Sep 17, 2021 -

Chevy Exchange responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Kaylee and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 16, 2021

Service was tremendous, kaylee was very knowledgeable, friendly and extremely helpful. Kaylee showed me a number of cars and SUVs and had all the answers to any of my questions More

by Kbjis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Apostol
Report | Print
Sep 17, 2021 -

Chevy Exchange responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 16, 2021

Danny was very Knowledgeable & easy to work with. The overall process was so seamless and smooth! More

by crissy.hood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2021 -

Chevy Exchange responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 16, 2021

In for new vehicle service. Very quick and thorough. Thank You for taking my vehicle. More

by Brannonkara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Report | Print
Sep 17, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 15, 2021

Easy to work with, in and out in no time at all, very happy with service. More

by Kcurtcon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
Report | Print
Sep 16, 2021 -

Chevy Exchange responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 15, 2021

Convenient Location, easy access. Friendly, professional staff and 10 cents Coke’s! Nice vehicle selection. More

by Alexander A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2021 -

Chevy Exchange responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

September 12, 2021

This dealership is top of the line. All the employees were very respectful and patient, especially Kaylee. Everyone made the car buying process less stressful. What a great experience, I would definitely More

by Dtimmers22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Report | Print
Sep 14, 2021 -

Chevy Exchange responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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