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Chevy Exchange

Lake Bluff, IL

4.9
796 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 796 reviews

March 29, 2021

This dealership is top notch. From the moment you walk in they are there to help and answer all of your questions. And when you decide what you want they will find it if it isn't in stock. Kudos to Rob, Jeff More

by 1bzguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmer Hortelano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hemmer, Rick Eggan
Apr 05, 2021 -

Chevy Exchange responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 27, 2021

Both Kaylee and the manager were very welcoming, friendly and did the best they could to ensure that we walk out with a great offer. More

by Denisefigueroa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Zabala, Kaylee Apostol
Mar 31, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 25, 2021

If you are looking for a car, try the Chevy Exchange and ask for Kaylee. You will be treated professionally, with respect and care, and you will walk out feeling great behind the steering wheel of a new car More

by Hondahrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance, Kaylee Apostol
Mar 29, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 23, 2021

I bought my Chevy because of Jeff and Rick (who heads the Service department). They made me feel like I was in good hands and any problem I had would be dealt with in a timely and professional manner. More

by JKane
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Eggan
Mar 26, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 22, 2021

Our experience at the Chevy Exchange was wonderful! I highly recommend this dealership. They are courteous and professional. Both Rob (sales manager) and Moody (salesperson) treated us with respect and l More

by Mrum1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moody Shehadeh
Mar 25, 2021 -

Chevy Exchange responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 20, 2021

Excellent experience working with this dealership. They work hard to get you what you want at a reasonable price. I would highly recommend this place. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Rendall, Moody Shehadeh
Mar 24, 2021 -

Chevy Exchange responded

Brian, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 18, 2021

Second time buying with them same seller there the best I’ll definitely recommend this dealer and always ask for viviana she’s bilingual and the best also rafat More

by Esmeralda ochoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Chevy Exchange responded

Thank you for leaving us this great review, Esmeralda. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 16, 2021

Danny Trujillo is the absolute best sales representative I'v ever dealt with, his patients and listening ability is truly outstanding!!! I'm 47 years old and have preached meany cars over the years my exper More

by razmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Legler, 5 Starts
Mar 18, 2021 -

Chevy Exchange responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 14, 2021

Danny was very helpful and patient and SO KIND. He listened to what i wanted and worked to get me in a vehicle i loved! More

by acichocki
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Chevy Exchange responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 13, 2021

Danny was knowledgeable, experienced and helped me get a good deal and it worked out very well.. The staff was nice and all were willing to help get it done! More

by mpewe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Eggan
Mar 18, 2021 -

Chevy Exchange responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Danny and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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