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Chevy Exchange

Lake Bluff, IL

4.9
796 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 796 reviews

February 28, 2024

One word "Amazing Service" Excellent customer service and car prices. Would definitely recommend to family and friends. Thanks so much. We Love Our new car. More

by GRADUATEOF1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Chevy Exchange responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Mar 01, 2024 -

GRADUATEOF1980 responded

One word "Amazing Service" Excellent customer service and car prices. Would definitely recommend to family and friends. Thanks so much. We Love Our new car. (⁠。⁠♡⁠‿⁠♡⁠。⁠)

February 28, 2024

Danny Trujillo was wonderful. He was attentive, knowledgeable, and went above and beyond to ensure I got the perfect car for my needs. He patiently answered all my questions and h More

by Debra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Chevy Exchange responded

Congratulations on your new vehicle, Debra. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Danny was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 23, 2024

From the gm Rafat To Rob the Gm sales manager all the way down to Danny. Was absolutely fantastic!! Will definitely be back for the next purchase More

by jayrandle
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Chevy Exchange responded

At The Chevrolet Exchange, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 23, 2024

Great to work with. Quickly responsive to emails. Found me a good deal when other dealers wouldn’t bother. More

by cooney.jason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Chevy Exchange responded

Jason, first and foremost thank you so much for leaving this fantastic review! At The Chevrolet Exchange, our team will do whatever it takes to make sure our guests get the best deal. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 23, 2024

The whole experience at Chevy Exchange in Lake Bluff, was pleasant, professional, and everybody was very courteous and fun which made purchasing a vehicle enjoyable. Thank you again to the whole team at the More

by Pstray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Chevy Exchange responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 13, 2024

Danny made our experience so smooth and was super helpful getting our plates transferred to the state we live in! More

by kaila.mack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Chevy Exchange responded

Kaila, we're pleased to hear that Danny took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 02, 2024

Viviana was great to do business with. No pressure, easy to work with and will definitely be recommending her and the Chevy Exchange More

by aekm2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Chevy Exchange responded

Thanks for the great feedback! I'm very happy that Vivianawas there to give you the customer service I know you deserve! Thank you and I look forward to seeing you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 31, 2023

We are repeat customers with Chevy Exchange and plan to do so in the future as well. The staff members are extremely friendly and courteous in all areas of the facility. Danny Trujillo has been the sales r More

by bryant64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Chevy Exchange responded

Bryant, thank you for your loyalty to our dealership and for taking the time to write this review. Danny’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 30, 2023

We had a great experience purchasing our Tahoe from Exchange Chevy. Dan, our sales rep was helpful and worked with us to get the car we wanted in our budget. More

by jloredo85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 24, 2023

It was an awesome experience! Rob Johns did his magic!!! I asked for what I wanted and Rob and Jeff made it happen!! Jeff is great too work with! More

by sdwelch1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Chevy Exchange responded

Congratulations on your new vehicle! I appreciate the feedback and am pleased that your experience with Rob and Jeff was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. I look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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