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Chevy Exchange

Lake Bluff, IL

4.9
796 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 796 reviews

December 23, 2023

Danny and Rob are two great guys wonderful doing business with them they work very hard and I wish them the best keep up the good work guys for those of you thinking about checking out the dealer definitely More

by kevinandpam773
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Chevy Exchange responded

Congratulations on your new purchase, Kevin! Thank you for taking the time to write about your experience with us. I am determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. I would love to work with you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 20, 2023

Very good experience with Chevrolet exchange team. Thank you very much for your service and support More

by ddulatov
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Chevy Exchange responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 19, 2023

We had let Viviana know we would be coming and she was prepared and very knowledgeable about the vehicle we ultimately purchased. She made sure to go through all the parts of the truck so we knew how to w More

by christinesiwula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2023

I recently had the pleasure of working with Danny at Chevy Exchange to purchase my 2023 Tahoe, and I could not be happier with the experience! From the moment I walked into the dealership, Danny greeted More

by Wisconsin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Chevy Exchange responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 18, 2023

I received great service from The Chevy Exchange in Lake Bluff. I was impressed with the team of GM Rafat, Rob Johns and Cass Harb, but mostly with my salesperson Viviana. She kept me informed throughout th More

by rickpiek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 17, 2023

Excellent service. Daniel was great throught out the whole process explaining everything to us extremely satisfied. More

by laoc738
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Chevy Exchange responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 17, 2023

I gave just purchased my 2nd C8 Corvette. The first had a transmission issue which the dealership dealt with very well using the warranty. The buying process was efficient and friendly both t More

by philip17
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Eggan
Dec 19, 2023 -

Chevy Exchange responded

Thank you for leaving us this great review, Philip. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 14, 2023

One of the best car purchase processes I've ever had. Everyone was very helpful and transparent throughout the purchase process. Would definitely buy from them again. More

by p.looby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Chevy Exchange responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and I am glad that you're enjoying yours. I look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 30, 2023

I would 150% recommend Danny and The Chevy Exchange in Il. We have been looking for a vehicle for a little while and called many dealerships, locally, statewide, in MO, MN and IA. Not only were they extre More

by lindssue86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Legler
Dec 01, 2023 -

Chevy Exchange responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 27, 2023

I have always been a fan of cars (and bikes). I’ve had a number of notable ones and as such, I have had a variety of transaction experiences – dealers, private parties, online and in-person aucti More

by Dr Chris Stout
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Chevy Exchange responded

Chris, thank you for the wonderful review and for traveling to The Chevrolet Exchange from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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