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Chevy Exchange

Lake Bluff, IL

4.9
795 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 796 reviews

November 20, 2017

I knew I was ready to purchase a new car but needed guidance Danny and Rob were very helpful. They were extremely good about showing me what I wanted and answering all of my questions without making me seem lik More

by disney22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cardona, Dale Bracher
November 18, 2017

Recent purchase Everyone I worked with at Chevrolet Exchange was helpful, professional and very easy to work with. From the initial conversations with Jasmin and Matt More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Fernstrom, Jasmin Jimenez, Matthew Spontak
November 16, 2017

Satisfaction guaranteed! As a purchasing agent I was more than impressed with Chevy Exchange. From the first communication to the last, everyone at Chevy Exchange were top not More

by Buyer’s Agent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rowe, Michelle Rendall
November 13, 2017

Dash light pop up. I had a dash light come on & I stopped in on my way home from work on a Friday afternoon & they fit me in without an appointment & checked it out & ha More

by Al M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan G.
November 08, 2017

terrible salesman Their salesman didn’t know anything about trucks and literally argued with me about giving me my money they owed me. I asked questions about the truck More

by Csinclair27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Trujillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Chevy Exchange responded

Sorry to hear about your experience. Our general manager will reach out to you and answer any questions you have.

November 06, 2017

Very nice and a pleasure to work with Initially the service I received was below average. I was made some promises over the phone that was not honored. The second time around I worked with More

by Nnmonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob the manager, Mike Rowe, Michelle Rendall, Dale Bracher
October 31, 2017

Excellent Customer Service I am a repeat customer and will continue to be a loyal customer. Mike Cardona has helped me in purchasing many cars and is always very helpful and f More

by EastTawas42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cardona
October 30, 2017

Finally got the truck of my dreams! My overall experience was great! I'm glad I went inside and got to talk to Danny and got all the help I needed, I finally got the truck I always wante More

by mimi18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cardona
October 28, 2017

Great dealership to purchase a car from Mr. Trujillo went over every aspect of my new ZL1 in great detail Special thank you to Mr. Johns for custom ordering my ZL1 I was kept in touch fr More

by red hot red
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Fernstrom
October 25, 2017

Danny T My overall experience was great !! Danny T went out of his way to make it great !! I asked him for more pictures because i was buying a used car sight More

by BigT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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