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Chevy Exchange
Lake Bluff, IL
795 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 796 reviews
April 29, 2017
They get it done and got your back The Chevrolet Exchange in Lake Bluff have given me the best overall experience each and every time I go in. When I come in, they make sure that I kno The Chevrolet Exchange in Lake Bluff have given me the best overall experience each and every time I go in. When I come in, they make sure that I know exactly what Chevrolet recommends for maintenance so to help me keep my truck performing like it was brand new, all the time! More
by JLL1040
Employees Worked With
Dan
April 29, 2017
Botched Repair Terrible Customer Service 3 visits, still didn't fix my driveshaft clunking despite giving them a TSB on the issue. Ended up with an upper ball joint failure after they repaire 3 visits, still didn't fix my driveshaft clunking despite giving them a TSB on the issue. Ended up with an upper ball joint failure after they repaired the lower one, then they claimed it was not a faulty repair it just broke of old age. Sorry, but a stud does not fail on its own after 100k miles of solid service within less than 100 miles after being touched by a mechanic. I would have been fine with the matter had Chuck Turk their service manager not have been dismissive and patronizing refusing to accept full responsibility. They fixed the bare minimum to get me off their back, I'm left with a nice scratched wheel and a sour taste in my mouth. Not even a single gesture was made to repair the customer relationship so that's why they are now getting 1 star from me. Avoid at all costs, next time I will drive ten times further to a competent dealership. More
by Carlton
Employees Worked With
Chuck Turk
April 29, 2017
Great Experience Awesome place! Friendly people Great service. Helped me with purchase and financing a great car.Love my new car and would always choose this dealersh Awesome place! Friendly people Great service. Helped me with purchase and financing a great car.Love my new car and would always choose this dealership in future. Would recommend my friends for sure. More
by Malikirma
Employees Worked With
Carlos Medina
April 28, 2017
Awesome Prompt Service and friendly people! Cookies and Coffee bar a very nice touch Will send all my friends and family there Finally,a great experience Prompt Service and friendly people! Cookies and Coffee bar a very nice touch Will send all my friends and family there Finally,a great experience in a car dealership! More
by goobers1984
Employees Worked With
JEFF A
April 19, 2017
Great Experience I would definitely buy a car here again because of how nice and patient the car salesmen (Nick Caschetta) was. I'm only writing this review because mo I would definitely buy a car here again because of how nice and patient the car salesmen (Nick Caschetta) was. I'm only writing this review because most of my experiences with car salesmen when looking for a car are your typical aggressive and selfish motives. Mr.Caschetta was easy to work with and never did I once feel rushed to buy a car and he made several attempts to lower the cost until I was satisfied with the amount of my vehicle. Thanks again Mr. Caschetta and I'll be back to buy my truck once I'm ready. More
by 020508
Employees Worked With
Nick Caschetta
March 27, 2017
Great experience We loved this dealership and highly recommend. Jeron was awesome to work with. He wasn't pushy once and answered all our questions. He helped us ge We loved this dealership and highly recommend. Jeron was awesome to work with. He wasn't pushy once and answered all our questions. He helped us get a great rate on a vehicle we love! More
by AmyS2017
Employees Worked With
Jeron
