Clark-Knapp Honda
Pharr, TX
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Excellent service! I purchased a new Civic last year at Clark-Knapp, with the help from the very helpful team we returned for another vehicle. Clark-Knapp, with the help from the very helpful team we returned for another vehicle. More
Went for an oil change, scheduled appointment , the staff was friendly and clean made the visit quick and easy and everything was clean and they did practice social distancing was friendly and clean made the visit quick and easy and everything was clean and they did practice social distancing More
Great customer service and fair prices. Very clean and all employees were wearing masks. It would be nice if the dealership provided masks for those employees whose masks might need to be replaced because all employees were wearing masks. It would be nice if the dealership provided masks for those employees whose masks might need to be replaced because of too much use. One mans mask did not fit him properly. He could have used a new and better mask. More
Great customer service very helpful with explaining the diffrence in each vehicle and prices. They tried their best to try to have something that worked out for us. diffrence in each vehicle and prices. They tried their best to try to have something that worked out for us. More
Roberto Guajardo Salesperson (Roberto Guajardo) was very professional and helpful throughout the purchase of the Passport I bought. The dealership was a positive exper Salesperson (Roberto Guajardo) was very professional and helpful throughout the purchase of the Passport I bought. The dealership was a positive experience. Only wish they would give free oil changes or a 15% discount like they used to. This would generate more sales in the long run. You do want to keep a loyal customer ? More
They responded promptly to my email, the service was great, the whole process was fast as well as easy and the sale representative and sales manager were very professional and courteous. I was very impr great, the whole process was fast as well as easy and the sale representative and sales manager were very professional and courteous. I was very impressed. More
Monica Alvarado service advisor was able to set up my appointment and she was very professional. They got me in and out and even washed my car! Very pleased with the service! I will return again! appointment and she was very professional. They got me in and out and even washed my car! Very pleased with the service! I will return again! More
This was the first time. The oil change and tire rotation done quickly and efficiently Female staff great at working and knowledge known. Helpful as what was needed done quickly and efficiently Female staff great at working and knowledge known. Helpful as what was needed More
Coach Q was a great sales person, friendly, attentive, honest. This experience would have been perfect if wasn’t for the finance lady. I think her name might be Leah. She was sarcastic, rude, and was try honest. This experience would have been perfect if wasn’t for the finance lady. I think her name might be Leah. She was sarcastic, rude, and was trying to shame me into buying additional warranties, even after I had already declined twice. I left the dealership feeling very low because of her tone, and demeanor. My parents paid for the car using two checks and some cash. She was declining the money she anting only one check. My parents in their 80s had already written the checks I had to ask her as politely as I could if she could please accept our money. It’s almost as if she did not want the car sold. If it wasn’t for her, I would give 5 stars. More
Wonderful service and very attentive. Liked being able to have a scheduled appointment. And the wait was not longer than expected. Would recommend service department to anyone. Thanks have a scheduled appointment. And the wait was not longer than expected. Would recommend service department to anyone. Thanks More