Clark-Knapp Honda
Pharr, TX
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It was such a good experience getting my car serviced at Clark Knapp Honda. Very friendly employees. Clark Knapp Honda. Very friendly employees. More
Finance department needs proper customer service skills. Mr. Tostado was rude and confrontational. I could not ask for clarification without getting a harsh and defensive response. Will never deal with him Mr. Tostado was rude and confrontational. I could not ask for clarification without getting a harsh and defensive response. Will never deal with him again, he is the reason that I would rather travel to another Honda dealership than to purchase a vehicle at this location in the future. Jacob Molina could be more proactive in providing service. I am constantly having to reach out to him to get a response on something that I’ve asked for previously. I only sought him out because I would rather deal with him even with bad service than with another salesperson. Love my vehicle but honestly regret leasing it at this location. More
Good environment and nice people working there. I got the car I wanted and was taken care of pretty quick I got the car I wanted and was taken care of pretty quick More
My mom went in because she was told her vehicle's battery could be changed and her insurance covered it. When she went, it turns out everything she was told was a lie. The insurance she has did not cover the could be changed and her insurance covered it. When she went, it turns out everything she was told was a lie. The insurance she has did not cover the new battery and these people got her hopes up. We are not satisfied with the service because she was given false information. The agency was still able to get her a new battery, but we did not appreciate her getting lied to and getting her excited about services she supposedly qualified for when she didn't. She was already going through a rough time with her vehicle giving her issues, which caused a lot of problems. She didn't need to get lied to as well. Rude. Look, if you can offer a service, that's fantastic. But don't say it with so much confidence that you end up looking like a fool when your information is wrong and your customer is understandably upset. That's not cool. More
Jacob, Diego, David and John were very professional and patient with our vehicle purchase the way it should be. Great Service!! patient with our vehicle purchase the way it should be. Great Service!! More
Excellent salesman’ customer service, help and support! . The credit verification process is cumbersome therefore prone to errors, definitely it needs improvement. . The credit verification process is cumbersome therefore prone to errors, definitely it needs improvement. More
Everything was excellent with Armando. He was very friendly and he answer all my questions. Thank you He was very friendly and he answer all my questions. Thank you More
Muy atento y amable, no tuvo ningún problema en enseñarnos todas las camionetas que nos llamaba la atención, nos sentimos muy cómodos. enseñarnos todas las camionetas que nos llamaba la atención, nos sentimos muy cómodos. More
salir a comprar un carro con dos niños no es nada fácil pero gracias a los 2 vendedores que nos ayudaron, y tuvieron paciencia con nuestros hijos pudimos lograrlo. muchas gracias por ayudarnos a lograr com pero gracias a los 2 vendedores que nos ayudaron, y tuvieron paciencia con nuestros hijos pudimos lograrlo. muchas gracias por ayudarnos a lograr comprar una crv híbrida y un cívic sport. More
The salesman Carlos Montalvo went above and beyond to assist me. I felt like he had my best interest at heart. He made me feel like more than just another Sale. Even after the sale he told me if I had to assist me. I felt like he had my best interest at heart. He made me feel like more than just another Sale. Even after the sale he told me if I had any questions about the car or needed assistance to call him on his cell phone. If you had more people like him you would probably sel l a lot more cars. He met all my needs and never once wavered in his ethical standards. More