Clark-Knapp Honda

Susan was awesome! However I am still disappointed that the appointment I had 10 days earlier was cancelled when I showed up due to my maintenance light not being on. However I am still disappointed that the appointment I had 10 days earlier was cancelled when I showed up due to my maintenance light not being on. I had about 11,000 miles since my previous oil change and I knew I was due. 5 days after that cancelled appointment my light came on. So, I had to take another half day off from work to reschedule. When purchasing the vehicle I was told that I would get 2 free oil changes per year for 2 years. I wasn't told you get a free oil change if we say you get a free oil change. It seems like someone changed the agreed upon deal. Last year I was not given any problems when requesting my oil changes. Now it's different. I feel if you make an agreement with a person, that agreement should be kept and not changed. Just to be honest this will make me think twice the next time I decide to purchase a new vehicle. I love my Honda. It's a great car. Just not happy about how I believe the goal lines were moved. Susan was awesome though!! More

Service is outstanding and personnel are friendly which makes the time there relaxing. No pressure. makes the time there relaxing. No pressure. More

Excellent service and great customer service they explained everything so well and the best part was no wait time. explained everything so well and the best part was no wait time. More

It was a great overall experience with Jesus. He was knowledgeable about the product and helped me get the best deal on my trade in! He was knowledgeable about the product and helped me get the best deal on my trade in! More

I don't remember the person from Service Dept who helped me. She had short hair with glasses. She was awesome and spectacular. me. She had short hair with glasses. She was awesome and spectacular. More

The buying experience was great. Dealer made it very easy and explained everything very well. Dealer made it very easy and explained everything very well. More

Muy honestos en el servicio de mi carro, me explicaron todo lo que necesita mi carro para funcionar al 100 todo lo que necesita mi carro para funcionar al 100 More

Nice dealership I was going to purchase online they did the best they could to help me. Not their fault it didn't work out trying to get things site unseen and over the phone can be hectic. But they made a the best they could to help me. Not their fault it didn't work out trying to get things site unseen and over the phone can be hectic. But they made a good effort. More

Very knowledgeable in explaining what needs to be done and what has been done . Ver professional. and what has been done . Ver professional. More

Muy contenta con la compra de mi pilot. Les recomiendo este lugar para su siguente compra. Carlos Montalvo y Luis Garza hicieron muy buen trabajo! 100% Recomendados! Les recomiendo este lugar para su siguente compra. Carlos Montalvo y Luis Garza hicieron muy buen trabajo! 100% Recomendados! More