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Classic Honda of Midland

Midland, TX

Overview
Employees
Reviews
Vehicles
4.9
2,894 Reviews
Classic Honda of Midland is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
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3705 W Wall St

Midland, TX

79703

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Showing 2,894 reviews

April 20, 2022

I love how Jackie and and the other gentleman across from her tried theyre best to work with me. More

by Cebastian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Castellon
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Apr 21, 2022 -

Classic Honda of Midland responded

Thank you for taking the time to write about your experience with Jackie Castellon and the Classic Honda of Midland Management Team! Your feedback 5 star review and recommendation are greatly appreciated. We look forward to providing you with the same experience in service when you are ready. Thank you for your business and welcome to the Classic Family. In Service, Joey Gabarda Owner

April 16, 2022

Super happy with my new car. Jeff was honest and super helpful with everything. As a first time buyer he took the time to explain everything. Definitely will recommend Jeff! More

by jeniffer_delarosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy I believe she was amazing 5 stars
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Apr 16, 2022 -

Classic Honda of Midland responded

Thank you for taking the time to write about your experience with Jeff Martinez and the Classic Honda of Midland Management Team! Your feedback 5 star review and recommendation are greatly appreciated. We look forward to providing you with the same experience in service when you are ready. Thank you for your business and welcome to the Classic Family. In Service, Joey Gabarda Owner

April 15, 2022

When I saw the jeep I knew I had to have it. Jackie and the rest of the staff did everything they could to help.me out. I appreciate them enormously. More

by Prall281
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Carrillo, Jackie Castellon
Report | Print
Apr 16, 2022 -

Classic Honda of Midland responded

Thank you for taking the time to write about your experience with Jackie Castellon and the Classic Honda of Midland Management Team! Your feedback 5 star review and recommendation are greatly appreciated. We look forward to providing you with the same experience in service when you are ready. Thank you for your business and welcome to the Classic Family. In Service, Joey Gabarda Owner

April 12, 2022

Jackie was absolutely amazing! We came from dallas to get a car, and she made it all happen in just a few hours, and you know dealerships can take hours to finalize things. I would More

by martyna.mierzwa95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The financing lady was amazing too! , Trevor Gordon, Jackie Castellon
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Apr 16, 2022 -

Classic Honda of Midland responded

Thank you for taking the time to write about your experience with Jackie Castellon and the Classic Honda of Midland Management Team! Your feedback 5 star review and recommendation are greatly appreciated. We look forward to providing you with the same experience in service when you are ready. Thank you for your business and welcome to the Classic Family. In Service, Joey Gabarda Owner

April 09, 2022

I want to thank the staff at Midland Classic Honda, especially Jackie, with her help I made up my mind to buy a CR-V she was very informative about the vehicle and it’s safety features. More

by Rgarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Castellon
Report | Print
Apr 16, 2022 -

Classic Honda of Midland responded

Thank you for taking the time to write about your experience with Jackie Castellon and the Classic Honda of Midland Management Team! Your feedback 5 star review and recommendation are greatly appreciated. We look forward to providing you with the same experience in service when you are ready. Thank you for your business and welcome to the Classic Family. In Service, Joey Gabarda Owner

April 08, 2022

Jackie went above and beyond for us really kept in contact with us and did everything she could to get us into our new truck !! More

by Estradafamily88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Castellon
Report | Print
Apr 08, 2022 -

Classic Honda of Midland responded

Thank you for taking the time to write about your experience with Jackie Castellon and the Classic Honda of Midland Management Team! Your feedback 5 star review and recommendation are greatly appreciated. We look forward to providing you with the same experience in service when you are ready. Thank you for your business and welcome to the Classic Family. In Service, Joey Gabarda Owner

April 05, 2022

being a first time buyer i’m happy with my purchase and the awesome financing i received thank you Classic Honda of Midland More

by bethany goltz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Castellon
Report | Print
Apr 05, 2022 -

Classic Honda of Midland responded

Thank you for taking the time to write about your experience with Jackie Castellon and the Classic Honda of Midland Management Team! Your feedback 5 star review and recommendation are greatly appreciated. We look forward to providing you with the same experience in service when you are ready. Thank you for your business and welcome to the Classic Family. In Service, Joey Gabarda Owner

April 05, 2022

Sydney, Bernie, Trevor, Raul, Michael, and Fabian were all great! Thank you Joey for being a good company owner, we need more guys like you. They helped me with my credit issues. I can highly recom More

by Allen750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gabarda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, Fabian, Sydney Sanchez, Raul Carrillo, Trevor Gordon, Bernie Herrera
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Mar 28, 2022 -

Classic Honda of Midland responded

Thank you for taking the time to write about your experience with Bernie Herrera and the Classic Honda of Midland Management Team! Your feedback 5 star review and recommendation are greatly appreciated. We look forward to providing you with the same experience in service when you are ready. Thank you for your business and welcome to the Classic Family. In Service, Joey Gabarda Owner

Apr 05, 2022 -

Allen750 responded

Edit 3: No resolution reached. The Armor All SmartShield Warranty/ceramic coating is a rip-off at $895. If you are reading this, please walk away from any deal with the ceramic coating. I will upload the contract online for the world to see. It is full of loopholes and warranty-cancellations that help Armor All escape responsibility. My contract was never given to me during the sales process and it was like pulling teeth to get it sent to me. Neither the dealer nor I signed it. Aside from the ceramic coating, I like the car, the people who work there, but not the $895 xx dealer-add-on. Edit 2: Joey and Trevor responded. We are working towards an agreement. Edit 1: No follow up from anyone. I feel like the ceramic coating was a huge ripoff and didn't add any value. Sydney, Bernie, Trevor, Raul, Michael, and Fabian were all great! I can highly recommend this Honda dealership and everyone that works there. They work long hours and are committed to getting people into safe and reliable vehicles! Negotiation was/is fair and I did not feel pressured to buy. In fact, I took several days to pick out a car and finish up paperwork. Sydney always picked up the phone and Raul checks his emails. Financing was/is a breeze and Fabian does great work. I bought GAP insurance and am considering the other options available. If you're looking for a new Honda that will last you forever, come to Classic Honda of Midland!

April 02, 2022

They were very good customer service , they were polite, they afford us water , they came to us and kept us updated on everything on the car , when it will be done !!! More

by Rojasd1510
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Carrillo, Trevor Gordon, Jackie Castellon
Report | Print
Apr 04, 2022 -

Classic Honda of Midland responded

Thank you for taking the time to write about your experience with Jackie Castellon and the Classic Honda of Midland Management Team! Your feedback 5 star review and recommendation are greatly appreciated. We look forward to providing you with the same experience in service when you are ready. Thank you for your business and welcome to the Classic Family. In Service, Joey Gabarda Owner

March 30, 2022

Loved working with Jackie in sales and Alex in the parts department! Thanks so much! More

by Bianca Daniel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Almodova, Jackie Castellon
Report | Print
Mar 31, 2022 -

Classic Honda of Midland responded

Thank you for taking the time to write about your experience with Jackie Castellon and the Classic Honda of Midland Management Team! Your feedback 5 star review and recommendation are greatly appreciated. We look forward to providing you with the same experience in service when you are ready. Thank you for your business and welcome to the Classic Family. In Service, Joey Gabarda Owner

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