Classic Honda of Midland - Service Center

Great Customer Service! I've had my vehicle serviced here on three separate occasions and has been a pleasant experience every time. This is my new primary service center. I've had my vehicle serviced here on three separate occasions and has been a pleasant experience every time. This is my new primary service center. More

Warranty paint work My paint was in poor shape due to a manufacturer's defect. The warranty had been extended but forums said that sometimes it was difficult getting deal My paint was in poor shape due to a manufacturer's defect. The warranty had been extended but forums said that sometimes it was difficult getting dealerships to take care of it for you. But Red took care of me, no problems! Quick service and super friendly! More

Good Job We were planning a trip out of town and the service dept. worked above and beyond to get our vehicle ready for us to use the next day.....it is nice t We were planning a trip out of town and the service dept. worked above and beyond to get our vehicle ready for us to use the next day.....it is nice to know there are still businesses that will help their customers out. More

Great Service Experience Not only did this service team take care of my car and complete the service in a timely manner, the service manager realized that the wrong tires were Not only did this service team take care of my car and complete the service in a timely manner, the service manager realized that the wrong tires were put on my car. These tires were actually much better tires than I was expecting to purchase. You would expect that this is where a dealer ship would ask you to pay the difference and spend more money that planned. David and Stephanie went above the call and offered the better tires at the same price that I was going to pay for the mid-level tire. They were concerned that I would have to wait for them to correct the mistake and did not want to cause me any further wait time. I can not tell you how much I appreciate their courtesy and care. This act has earned the loyalty of this customer. This type of service and care are rare in our community at this time. Thank you David and Stephanie for going above and beyond. More

Customer service Price and 2 different makes and models They serviced and got it taken care of Right the first time on a Nissan and why wait at a Dodge or Chevy Dealer our Dodge was serviced in and out in a They serviced and got it taken care of Right the first time on a Nissan and why wait at a Dodge or Chevy Dealer our Dodge was serviced in and out in an hour! More

Still Waiting To Hear... & incorrect Customer Information Initial service for Starter issues. Two recalls were addressed in the same visit. Still waiting to hear status of 3rd recall part (drivers side airbag Initial service for Starter issues. Two recalls were addressed in the same visit. Still waiting to hear status of 3rd recall part (drivers side airbag). When paying out one person stated the recall part was on backorder, while another said they had just ordered it. ? The Incorrect vehicle information was recorded. Mileage incorrect by about 20k miles. Not sure how that was overlooked. Wrong customer name, address, etc. More