Classic Honda of Midland - Service Center

Classic Honda of Midland - Excellence I had to have the motor replaced in my2002 Honda Civic in October 2016. In the past, I had used a Honda Dealership that was convenient to my home on p I had to have the motor replaced in my2002 Honda Civic in October 2016. In the past, I had used a Honda Dealership that was convenient to my home on prior occasions; however this time the Service Advisor informed me that the mechanic had declined to work on because of "after-market equipment" and referred me to Classic Honda of Midland, Texas. The Service Advisor at Classic Honda of Midland, Texas, Red Andress, is a very professional, and kind individual whom seems genuinely devoted to his job and Honda as a whole. He was very knowledgeable and thorough and kept me informed at all times with the progress of my car and the work being done and at all times treated me like a customer and not a female. It is employees such as Red, they make a person a life long customer. I know there were other employees involved in the process of fixing my vehicle but they were very adept in teamwork. Good job, Red Andress and Classic Honda of Midland, Texas! More

Excellent I had to purchase new shoes for my car. Not only did Honda price match their competitor but they were honest. There was a mistake on the order for the I had to purchase new shoes for my car. Not only did Honda price match their competitor but they were honest. There was a mistake on the order for the tires but Porter was quick to tell me of the mistake and gave me options that will alleviate what was done. I was also given a time frame of how long the work was going to take and they were done before the time frame. I drove away with great tires for my car and a great deal. I will definitely be going back. I love honesty and customer service. I also liked that Staff took the time to acknowledge my needs . Everyone was friendly and easy going. As far as the quality of the work I will say it was excellent for now, however, I just got the tires and haven't tested them yet. More

Best customer service yet! David and Bryan were awesome! Very detailed and thorough! Hard to find such sincere customer service these days. Highly recommend for any make or m David and Bryan were awesome! Very detailed and thorough! Hard to find such sincere customer service these days. Highly recommend for any make or model! More

Recall Got a letter in the mail about a recall on my Honda Accord. So I took it back to the dealership that I bought the vehicle from Classic Honda of Midlan Got a letter in the mail about a recall on my Honda Accord. So I took it back to the dealership that I bought the vehicle from Classic Honda of Midland. The mechanics at the service department were very courteous and very professional. After I left I was so grateful that I bought my bought my vehicle from such a great dealership. I'll be looking to buy another vehicle for my wife within the next year and I will surely be back to Classic Honda of Midland. More

Maintanence Work - Good Experience!! Bryan was great! He explained all they were going to do (2 recalls) and also offered me a deal on the alignment I wanted to get. They had arranged f Bryan was great! He explained all they were going to do (2 recalls) and also offered me a deal on the alignment I wanted to get. They had arranged for a loaner vehicle, and even washed my car since they kept it longer than anticipated. I found them to be professional and easy to work with. My only issue is that I got charged $25.00 for them to put in a $2.00 part - but I guess that is pretty standard. I will return to them for servuce. It is refreshing to feel that you can go to a dealer for service and not get ripped off! More

Above and Beyond Very helpful. Bryan and the service team went above and beyond. They made sure my car was looked over completely and fixed right and followed up to se Very helpful. Bryan and the service team went above and beyond. They made sure my car was looked over completely and fixed right and followed up to see how it was doing a couple weeks later. The customer service was excellent - they were always available to answer my questions. More

Very Happy Got a oil change at Honda this morning. Red Andress took care of everything and it was great service and also was able to tell me additional work that Got a oil change at Honda this morning. Red Andress took care of everything and it was great service and also was able to tell me additional work that my car needed. Just want to thank him very much! I will see you in the future. More

Excellent work no complaints. I gave Red an overall rate of 10 being the best because he helped me out with not just my airbag issue. He helped me out with my window being broke to I gave Red an overall rate of 10 being the best because he helped me out with not just my airbag issue. He helped me out with my window being broke too. He got me a better price then what I was getting from Safelite. When we went for my airbag he got me in and out as fast as he could. He also showed me the corrosion on my battery to be aware of it to get it taken care of next time.Thank you More

service I visited this facility to have my vehicle checked. They were honest. The sales peson explained the sitaution and allowed me to speak to technician. i I visited this facility to have my vehicle checked. They were honest. The sales peson explained the sitaution and allowed me to speak to technician. i didn't require reapirs at this time but am aware of what i need soon. It would have been so easy to take advantage of me. I will get my service done at this facility. More

Service department There have been many changes since my last visit. I was extremely impressed with Red Andress. He was honest, upfront, and attentive. I witnessed this There have been many changes since my last visit. I was extremely impressed with Red Andress. He was honest, upfront, and attentive. I witnessed this with several other customers as I waited More