Classic Honda of Midland - Service Center

customer service was awesome great customer service with my oil change! Brenda explain whats going with my car very kind Vicky treated me respect I would recommend anyone to them. great customer service with my oil change! Brenda explain whats going with my car very kind Vicky treated me respect I would recommend anyone to them. Great saleman that help get the car were Kalyn and Mark who help me with my Honda. More

Awesome! I was very apprehensive to use this dealer for service on my 2009 Acura MDX. I read the positive online reviews and decided to give them a chance at I was very apprehensive to use this dealer for service on my 2009 Acura MDX. I read the positive online reviews and decided to give them a chance at trying to figure out why my air conditioner wasn't working! They did not disappoint! Simple fix (changed filters) and saved me from a potential disaster! AWESOME! More

Rocky Start but Hoping for a Good Finish I gave 4 stars because I honestly had a bad experience over the past few months with the service department. However, I know they have recently made I gave 4 stars because I honestly had a bad experience over the past few months with the service department. However, I know they have recently made some changes and on my last visit this week I'm hopeful that they located the correct problem (finally) and the new Service Advisor I dealt with - Red - was very knowledgeable and professional. He knew right away what the possible issue I was having was after I explained to him what had been happening. I had taken my car in 4 other times and paid money for parts and labor that I probably didn't even need - since they didn't solve the issue - and had told the previous service advisor the same issues. Needless to say I wasn't a happy camper but I'm crossing my fingers that this last trip has taken care of my issue and will restore my confidence in the service department again. More

Fast, professional, thorough, friendly, and convienant I chose Classic Honda of Midland, because it was the first place I saw when my "change oil" light came on. Elmi met me on the drive as soon as I pulle I chose Classic Honda of Midland, because it was the first place I saw when my "change oil" light came on. Elmi met me on the drive as soon as I pulled in. He was friendly and professional. I requested an oil change and tire rotation. He immediately offered me a water (greatly appreciated) and took my car back. Ten minutes later he informed me that I was in need of a cabin filter and air filter. He showed me the existing filthy filters. He was right. I was concerned that it would take a long time to get done, because I was in a Toyota at a Honda dealership. I was shocked when my car was ready to go less than an hour later. Elmi and the cashier were very friendly. I recommend everyone take their vehicles to them, for their service, regardless of the make. They will surpass your expectations. More

Despite Having a Problem...Classic - Courteous and Kind Yes, we are the proud owners of a new Honda Pilot! Unfortunately, our radio has a glitch, and we never expected to be visiting the service department Yes, we are the proud owners of a new Honda Pilot! Unfortunately, our radio has a glitch, and we never expected to be visiting the service department so soon. Despite being blindsided by the sudden feedback on our radio, Classic Honda handled this with concern and a willingness to track down our problem, as soon as possible. The vehicle was taken to the service department, and they listened to my problem and even brought in a technician to analyze the problem. An appointment was scheduled and a loaner car reserved. They kept the car for just over a day. Classic Honda was courteous and helpful. My one complaint is that my beautiful maroon car was returned with dirt spots all over it. Maybe I misunderstood the free car wash with each service appointment. More

Thank You!!! It's hard to find a professional and honest service facility Thanks for the great service and I will return when my car is due for service. It's hard to find a professional and honest service facility Thanks for the great service and I will return when my car is due for service. More

The Greatest We have had three cars in for service in the last week. The 96 Honda was bought here and been serviced here, except when it was at college! We have We have had three cars in for service in the last week. The 96 Honda was bought here and been serviced here, except when it was at college! We have Honda cars because they are great cars. However, the service department has always bee great. They are cordial, helpful and efficient. I would never go elsewhere Thank you for what y'all do More

Amazing I had a wonderful experience. I had three people who made sure it was awesome. Red, Elmi and Roger. I will definitely come back for any service. I had a wonderful experience. I had three people who made sure it was awesome. Red, Elmi and Roger. I will definitely come back for any service. More

Nice! I like the delaership they are nice and easy to talk. They fix my car! I had oul change, state inspction and change aircon filter I like the delaership they are nice and easy to talk. They fix my car! I had oul change, state inspction and change aircon filter More