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Classic Honda of Midland - Service Center

Midland, TX

4.7
569 Reviews

569 Reviews of Classic Honda of Midland - Service Center

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April 13, 2021

Extremely unprofessional business practices. They make customers wait in the early morning hours while the entire staff goes for a staff meeting. Leave us hanging. More

by p.schmidt1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Wallace, Dominick Alvarado
Apr 13, 2021 -

Classic Honda of Midland responded

Hi p.schmidt1111 I am truly sorry for your bad experience here at Classic Honda Of Midland Each day that goes by we try to perfect our customer interaction and experience i will personally make a change to having a staff member at our service desk at all times even during our monthly meetings. Please feel free to give me a call at 432-681-1443 Dominick Alvarado Fixed Operations Director

April 12, 2021

Quick appointment, thorough truck exam. Matthew W. has Quick appointment, thorough truck exam. Matthew W. has great understanding of Honda and Ridgeline and is able to satisfactorily explain choices and More

by rhondagsmith1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Wallace
Apr 12, 2021 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Matthew Wallace and the rest of the Classic Honda of Midland Service Team! Your feedback and recommendation are greatly appreciated. We look forward to providing you with the same experience when you come back. Thank you for your business. In Service, Joey Gabarda Owner

April 12, 2021

Matthew Wallace performef an excellent job on behalf of Honda of Midland, he explained me, all the information related to my car and all the benefits to do the replacement of my tires More

by Juandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Wallace
Apr 12, 2021 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Matthew Wallace and the rest of the Classic Honda of Midland Service Team! Your feedback and recommendation are greatly appreciated. We look forward to providing you with the same experience when you come back. Thank you for your business. In Service, Joey Gabarda Owner

April 10, 2021

Matthew has great customer service skills and was extremely friendly and welcoming. He explained everything quickly and answered any questions I had in a timely manner. More

by Tina S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Wallace
Apr 10, 2021 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Matthew Wallace and the rest of the Classic Honda of Midland Service Team! Your feedback and recommendation are greatly appreciated. We look forward to providing you with the same experience when you come back. Thank you for your business. In Service, Joey Gabarda Owner

April 10, 2021

I received friendly and prompt service. They performed an inspection and checked tires upon request. One tire was replaced. The service was friendly and very knowledgeable. More

by hayley_holland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Wallace
Apr 11, 2021 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Matthew Wallace and the rest of the Classic Honda of Midland Service Team! Your feedback and recommendation are greatly appreciated. We look forward to providing you with the same experience when you come back. Thank you for your business. In Service, Joey Gabarda Owner

April 09, 2021

Great place to buy a vehicle from and great service department up front about everything with no hidden fees highly recommend service advisor Matthew Wallace. More

by Omartx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Wallace
Apr 09, 2021 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Matthew Wallace and the rest of the Classic Honda of Midland Service Team! Your feedback and recommendation are greatly appreciated. We look forward to providing you with the same experience when you come back. Thank you for your business. In Service, Joey Gabarda Owner

April 09, 2021

Great customer service! Matt always makes sure I’m informed about everything going on and always gives the quickest service possible! Always a great experience. More

by katdaniels11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Wallace
Apr 09, 2021 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Matthew Wallace and the rest of the Classic Honda of Midland Service Team! Your feedback and recommendation are greatly appreciated. We look forward to providing you with the same experience when you come back. Thank you for your business. In Service, Joey Gabarda Owner

March 31, 2021

Service department was helpful with my car Ruben was very friendly and helpful making sure my needs were taking care of ty for your help More

by Sandy hair
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Deloera
Apr 01, 2021 -

Classic Honda of Midland responded

Thank you for taking the time to write about your experience with Ruben Deloera the Classic Honda of Midland Management Team! Your feedback, 5-star review and recommendation are greatly appreciated. We look forward to providing you with the same experience in service when you are ready. Thank you for your business and welcome to the Classic Family. In Service, Joey Gabarda Owner

March 31, 2021

Reuben was extremely helpful when I came in with my 2017 Accord. He definitely one of the most knowledgeable people to be handling Honda’s...Melrob6942 More

by melrob6942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Deloera
Apr 01, 2021 -

Classic Honda of Midland responded

Thank you for taking the time to write about your experience with Ruben Deloera the Classic Honda of Midland Management Team! Your feedback, 5-star review and recommendation are greatly appreciated. We look forward to providing you with the same experience in service when you are ready. Thank you for your business and welcome to the Classic Family. In Service, Joey Gabarda Owner

March 19, 2021

Thank you Dominick for providing amazing service for my vehicle. He will go out of the way to make sure you're taken care of. The guy represented the trust and service a honda driver should receive when More

by inatomiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick Alvarado
Mar 19, 2021 -

Classic Honda of Midland responded

Thank you for taking the time to write about your service experience with Dominick Alvarado and the rest of the Classic Honda of Midland Service Team! Your feedback and recommendation are greatly appreciated. We look forward to providing you with the same experience when you come back. Thank you for your business. In Service, Joey Gabarda Owner

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