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Coral Springs Kia - Service Center

Coral Springs, FL

4.7
273 Reviews

273 Reviews of Coral Springs Kia - Service Center

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July 24, 2023

Always an excellent experience. John Poppurra runs a smoothe Service Dept. Even with the monitors that give you the step process of your car's service, your service rep still come More

by catmigliano7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Moson, Ramon Sanchez
Jul 25, 2023 -

Coral Springs Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Petri Seppanen Kia General Sales Manager

July 19, 2023

Steve was very helpful,knowledgeable the dealership was clean all the modern technology it feels good going to this dealership compared to the other one I was going to. More

by Fasteddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven de la cruz
Jul 19, 2023 -

Coral Springs Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coral Springs Kia. Petri Seppanen Kia General Sales Manager

Jul 19, 2023 -

Fasteddie responded

Thank you I appreciate your service and look forward to having you as my permanent dealership

July 12, 2023

They are top notch . Bring my car there for all service needs . I go only to Steven de la Cruz service person at kia dealer . Sorry could not get on appts to give them a More

by Mcnallydh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven de la cruz
Jul 13, 2023 -

Coral Springs Kia responded

Thank you for your business, Dinah. We appreciate your awesome review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Petri Seppanen Kia General Sales Manager

July 06, 2023

Great service experience. Staff is very friendly with the most important things that are important and are very much appreciated More

by cathyniman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

cathyniman responded

Great customer service experience. Very professional staff who care about the customers

Aug 01, 2023 -

Coral Springs Kia responded

Thank you for choosing Coral Springs Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Cathy, and we hope to see you again! Petri Seppanen Kia General Sales Manager

July 05, 2023

This is the first car dealership where I feel comfortable at. The staff are very kind and are very customer oriented. More

by Christiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pomerantz
Jul 06, 2023 -

Coral Springs Kia responded

Thank you, Christiana! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Coral Springs Kia! Petri Seppanen Kia General Sales Manager

July 04, 2023

Dealership answered the phone right away and made an appointment right away very much appreciate not having any difficulties setting up appointment and getting things done! More

by Deewilliamson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Picciotti
Jul 06, 2023 -

Coral Springs Kia responded

Thank you, Dee. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Petri Seppanen Kia General Sales Manager

July 01, 2023

A very good service center did a great job with the service of my vehicle More

by oldmako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Sanchez
Jul 03, 2023 -

Coral Springs Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coral Springs Kia. Petri Seppanen Kia General Sales Manager

June 30, 2023

Joshua the best service rep. Always gives me phenomenal service. Super professional guy, awesome communication. More

by Forever_loyal031
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joshua Waterman
Jul 03, 2023 -

Coral Springs Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joshua met your expectations. Thank you again for choosing Coral Springs Kia, we look forward to having you as one of our valued customers for many more years to come! Petri Seppanen Kia General Sales Manager

June 26, 2023

My 2021 Kia Sorento Prestige needed a recall service. In addition the feature where the engine turns off when I stop at a traffic light stopped working. I went to this dealer which was far from my home b More

by lucashallandale
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Porpora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Coral Springs Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, Lucas, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

June 21, 2023

I experienced great customer service ! Jake is awesome ! That’s the guy you want to see ! More

by danyaehamilton
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jake Pomerantz
Jun 22, 2023 -

Coral Springs Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Coral Springs Kia. Petri Seppanen Kia General Sales Manager

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