Back

Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
Contact Dealership

19570 Amaranth Drive

Germantown, MD

20874

Directions

By Type

Showing 593 reviews

October 31, 2024

I had the pleasure of working with Arthur from the Criswell Maserati dealership over the last few days. Arthur was friendly, helpful, knowledgeable and easy to deal with when purchasing my used Porsch More

by pmgts17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Petrosyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for sharing this wonderful review with us! Our staff is always happy to help with any of your automotive needs, and we welcome you to reach out if we can be of service to you in the future.

October 17, 2024

The entire Criswell team was awesome to work with but having Ethan as our salesperson was a delight! Ethan did a tremendous throughout the car buying process and was great to work with. More

by AlexisGosik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Trass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Criswell Maserati - Alfa Romeo responded

It's rewarding to know you had such a wonderful car buying experience while working with Ethan! We value the opportunity to work with you and hope to be of service to you in the future.

October 01, 2024

James was fantastic! He was very helpful and knowledgeable. — we love our new Tonale! Highlight recommend. More

by seth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Criswell Maserati - Alfa Romeo responded

Congratulations on this exciting purchase! It's wonderful to know you were pleased with the exceptional customer service you received throughout your recent buying event. We value your business and welcome you to reach out if we can be of service to you in the future.

September 20, 2024

Ethan was very helpful and knowledgeable and made the car buying experience hassle free. he was a job to work with. More

by gnlwalker1
Recommend Dealer
Yes
Employees Worked With
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Trass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Criswell Maserati - Alfa Romeo responded

Our courteous and capable staff strives to provide an exceptional car buying event, and it's wonderful to know you enjoyed a noteworthy purchasing process at Criswell. We value your business and look forward to the next opportunity to work with you.

September 14, 2024

Criswell is a very professionally ran establishment. James, the sales representative, did a fantastic job providing a smooth car buying experience. He thoroughly answered all of my questions, engaged in More

by Derek Oberholzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Criswell Maserati - Alfa Romeo responded

Our staff is committed to providing exceptional customer service, and we're happy to see you were pleased with your experience. We appreciate your positive feedback and welcome you to reach out if we can be of assistance to you in the future.

September 04, 2024

Karifa Mara is a true wizard. And one of the most honorable and positive people I've met in my life. With sincerity and passion, Karifa helped to put in my family in a gorgeous More

by Shireen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Criswell Maserati - Alfa Romeo responded

Thank you for sharing this fantastic review! Karifa and Criswell are dedicated to delivering a remarkable car buying event, and it's rewarding to know you were pleased with your overall experience. We are so happy we were able to help you out and welcome you to reach out if we can be of service to you in the future.

August 31, 2024

We spoke to James on the phone before our visit even then we could tell he was very respectful and punctual. From the moment we walked in he was kind, thorough and helpful. The personalized test drive was un More

by KahleaKhabir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Criswell Maserati - Alfa Romeo responded

The courteous and capable staff at Criswell Maserati - Alfa Romeo is always ready to assist with your automotive needs, and we're thrilled to see you enjoyed such a remarkable car buying event. Please don't hesitate to reach out to us if we can be of further assistance.

August 29, 2024

Absolutely the best car buying experience of my life. I’ve purchased well over a dozen cars over the last 40 years and this was the smoothest, hassle free, most enjoyable ever! Both Karifa and the de More

by mattcarroll1911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Criswell Maserati - Alfa Romeo responded

Our friendly and professional team is dedicated to delivering a simple and seamless car buying event, and it's wonderful to know you were impressed with your overall experience at Criswell. We value the opportunity to work with you and truly appreciate your recommendations.

August 28, 2024

Criswell Maserati is Excellent! ! Their Sales and Financial Department truly made my purchasing experience one of the easier and best I have ever had. James Tan is truly a professi More

by Mike B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Criswell Maserati - Alfa Romeo responded

Our goal is to offer an exceptional car buying event, and it's wonderful to hear about your remarkable experience while working with our knowledgeable team. We value the opportunity to work with you and welcome you to reach out if we can be of further assistance with your automotive needs.

August 27, 2024

Ethan was very helpful in demonstrating the cars I looked at. The purchase went well too although Ethan was out sick. James and Krystie were delightful to deal with for the sale. More

by wdietz186
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Trass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Criswell Maserati - Alfa Romeo responded

Thanks for letting us know about your positive experience at Criswell! We appreciate this feedback and hope to be of service to you in the future.

1
...