Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 593 reviews
I had the pleasure of working with Arthur from the Criswell Maserati dealership over the last few days. Arthur was friendly, helpful, knowledgeable and easy to deal with when purchasing my used Porsch Criswell Maserati dealership over the last few days. Arthur was friendly, helpful, knowledgeable and easy to deal with when purchasing my used Porsche Macan GTS. Arthur answered all questions, was transparent throughout the process and was there to help every step of the way. I would highly recommend working with Arthur and if I can in the future, I hope to. Thanks Arthur!!! More
The entire Criswell team was awesome to work with but having Ethan as our salesperson was a delight! Ethan did a tremendous throughout the car buying process and was great to work with. having Ethan as our salesperson was a delight! Ethan did a tremendous throughout the car buying process and was great to work with. More
James was fantastic! He was very helpful and knowledgeable. — we love our new Tonale! Highlight recommend. He was very helpful and knowledgeable. — we love our new Tonale! Highlight recommend. More
Ethan was very helpful and knowledgeable and made the car buying experience hassle free. he was a job to work with. buying experience hassle free. he was a job to work with. More
Criswell is a very professionally ran establishment. James, the sales representative, did a fantastic job providing a smooth car buying experience. He thoroughly answered all of my questions, engaged in James, the sales representative, did a fantastic job providing a smooth car buying experience. He thoroughly answered all of my questions, engaged in meaningful conversation and was extremely courteous when I went to the wrong dealership and ended up arriving 45 minutes past the scheduled appointment time. More
Karifa Mara is a true wizard. And one of the most honorable and positive people I've met in my life. With sincerity and passion, Karifa helped to put in my family in a gorgeous And one of the most honorable and positive people I've met in my life. With sincerity and passion, Karifa helped to put in my family in a gorgeous pre-loved car. It was a trade-in of his customer. Karifa stuck with through to completion and celebration of the purchase. It was the most enjoyable 30k I've spent in my life. I can't say it enough. Huge shout out to Karifa and Criswell Maseratti. More
We spoke to James on the phone before our visit even then we could tell he was very respectful and punctual. From the moment we walked in he was kind, thorough and helpful. The personalized test drive was un we could tell he was very respectful and punctual. From the moment we walked in he was kind, thorough and helpful. The personalized test drive was unlike any others I’ve experienced. All of the Criswell Maserati- Alfa Romeo staff provided an elevated experience that took the hassle out of car buying. I went in to explore but left with a car. If you want an excellent car buying experience with a luxury vehicle to match this is a must. More
Absolutely the best car buying experience of my life. I’ve purchased well over a dozen cars over the last 40 years and this was the smoothest, hassle free, most enjoyable ever! Both Karifa and the de I’ve purchased well over a dozen cars over the last 40 years and this was the smoothest, hassle free, most enjoyable ever! Both Karifa and the dealership overall were excellent. Will definitely go back and recommend to others. More
Criswell Maserati is Excellent! ! Their Sales and Financial Department truly made my purchasing experience one of the easier and best I have ever had. James Tan is truly a professi ! Their Sales and Financial Department truly made my purchasing experience one of the easier and best I have ever had. James Tan is truly a professional, he was great; totally helped me with the purchase of a CPO Maserati Levante. He provided all of the needed information and answered all of my questions upfront which allowed me to make a decision and act quickly. He also provided great guidance and reviewed the vehicle features to ensure that I could enjoy and safely operate the vehicle. His level of customer service is Outstanding!! Also, I like to mention Krystie Zhang; very professional. She reviewed the sale with me, handled all of the financial docs and answered all of my questions with ease; very knowledgeable!! This was an Awesome Experience!!! More
Ethan was very helpful in demonstrating the cars I looked at. The purchase went well too although Ethan was out sick. James and Krystie were delightful to deal with for the sale. at. The purchase went well too although Ethan was out sick. James and Krystie were delightful to deal with for the sale. More