Back

Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
Contact Dealership

19570 Amaranth Drive

Germantown, MD

20874

Directions

By Type

Showing 593 reviews

March 07, 2022

Karifa was AWESOME! ! He made the purchase of our newest Maserati smooth and seamless! The whole experience was great! More

by Liblibroberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Criswell Maserati - Alfa Romeo responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Criswell Maserati. Please do not hesitate to reach out to any of our team members if there is anything additional we can assist you with.

March 01, 2022

I was very pleased with my purchase. It was nice to be able to interact with the sales manager as well. Robert is a straight forward and reasonable sales manager. He runs a good knowledg More

by dgowing225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Criswell Maserati - Alfa Romeo responded

We are ecstatic to hear that you had a stellar experience with our entire team! Thank you again for choosing Criswell!

February 27, 2022

Thank you for having a wonderful dealership. Since 2018, I have leased three cars from Criswell Maserati of Germantown. In all cases, my experience has been excellent, thanks in full to Mr James More

by dwight421
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Duarte Leal
Mar 01, 2022 -

Criswell Maserati - Alfa Romeo responded

Thank you for your kind words and praise for our Criswell team! We value your continued relationship with Criswell and we look forward to assisting you with all of your future automotive needs.

February 25, 2022

Thanks, Alberto for making it happen for us! This was my third Maserati Ghibli and you helped me find my dream car. You were extremely patient with us and so professional. You went over and abov More

by itrgehani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to highlight the excellent work of our team! We appreciate your business and we love hearing how happy you are in your new vehicle!

February 01, 2022

Very professional and reasonable. I needed a smaller car to help the cost of my commute. More

by Mr. Cole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Criswell Maserati - Alfa Romeo responded

We are very happy to hear that our team was able to help you find just the right vehicle to meet your needs! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

January 19, 2022

My sale man Karifa Mara went above and beyond to help me I appreciate him so much very well experienced More

by vannruffrider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your recent purchase! We are ecstatic to hear that you had a 5 star experience with Karifa and our Criswell team! We look forward to working with you again for all of your future automotive needs.

January 14, 2022

Right before the end of the year we visited Criswell Maserati to explore options on obtaining a new vehicle. Alberto Zamorano and everyone there who assisted us, gave us the best service and information More

by Jimena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Criswell Maserati - Alfa Romeo responded

Thank you for being part of the Criswell Family! We are ecstatic to hear that you had such a great experience with Alberto! We look forward to working with you again for all of your future automotive needs.

January 14, 2022

I met Alberto on my first visit and appreciate his professionalism and responsiveness. He wasn't rush me or make me feel uncomfortable. I will definitely recommended him to all my friends. More

by Rosariovallejo71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Criswell Maserati - Alfa Romeo responded

We are so pleased to hear that you had a recommendation worthy experience with Alberto and our Criswell team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our helpful team members.

December 21, 2021

Criswell was referred to me by a friend. From start to finish they were great to work with. I met Alberto on my first visit and appreciate his professionalism and responsiveness. He wasn't pushy, but info More

by sagdc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2021 -

Criswell Maserati - Alfa Romeo responded

We love hearing how happy our customers are with their new vehicles and we are ecstatic that our team was able to help you find exactly what you were looking for. If you have any further questions, please give us a call. We're always happy to help!

December 19, 2021

Karifa is the best. He got me the first MC20.He care Karifa is the best. He got me the first MC20. He care about your expectations. More

by Omtamayo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Duarte Leal
Dec 21, 2021 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your recent purchase! We are ecstatic to hear that you had an outstanding experience with Karifa and our Criswell team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

...
10
...