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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 593 reviews

December 18, 2021

This car is my 2nd one I bought from this dealership. It is not going to be the last one. Need I say more? More

by maturose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Johnson, Alexander Duarte Leal, Nathan Perriens
Dec 21, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you so very much for your continued relationship with Criswell! We are pleased to know that our team consistently provides you with top notch service that keeps you coming back. We look forward to working with you again for all of your future automotive needs!

December 15, 2021

Mr Zamorano & the Criswell group exceeded my expectations from start to finish. Their professionalism & their accessibility provided me the best auto purchasing experience of my life. My next purchase will b More

by brucepiszel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Criswell Maserati - Alfa Romeo responded

We are delighted to hear that our team was able to exceed your expectations of what the car buying experience can be! Enjoy your beautiful new car and please don't hesitate to reach out if there is anything additional we can assist you with.

December 03, 2021

Best dealer in dmv area, excellent customer service, very professional and great people. Karifa Mara is absolutely the star. He know how to make clients happy , very friendly and very professional, knows wha More

by onderyvz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Johnson
Dec 07, 2021 -

Criswell Maserati - Alfa Romeo responded

Congratulations on the purchase of your new vehicle! We are ecstatic to hear that you had a 5 star experience with our team! We look forward to assisting you with all of your future automotive needs!

November 24, 2021

Alberto is an awesome and honest salesman. Alberto went the extra mile to make sure my needs were met and I was completely satisfied. I drove 2 1/2 hours to go see Alberto and it was well worth it!!!!! The More

by todosegalla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Criswell Maserati - Alfa Romeo responded

We are very pleased to see that you had such an excellent experience with Alberto and we look forward to working with you again for all of your future automotive needs!

November 13, 2021

The dealership was great to work with. Karifa did a great job showing and explaining the car and helping me make a decision. Thanks! More

by Jesse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for this thoughtful and positive review of your recent interaction with our team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

October 20, 2021

Alberto delivers outstanding customer service! As a professional woman, I was so relieved to find a salesperson who makes car buying easy and respects my time. Alberto offered me a great deal to lease More

by kristinannshepard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to let us know that Alberto provides you with top notch service that keeps you coming back! We value your business and appreciate your willingness to recommend our Criswell team to others!

October 09, 2021

James was a super nice sales man who professionally convinced me to buy the car More

by mensh70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

mensh70 responded

James was a super nice sales man who professionally convinced me to buy the car

Oct 12, 2021 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your recent purchase! We are ecstatic to hear that you had a 5 star experience with James and the Criswell team!

October 07, 2021

Highly recommend! The vehicle I purchased is getting delivered to chicago and Alberto made this as simple and pleasant of a process as possible. He sent me videos, pics and FaceTimed me so that I can g More

by Lholmes9889
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your recent purchase! We are ecstatic to hear that our team worked together to make this a smooth and stress free experience for you! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

September 22, 2021

I have bought a few cars over the years and this purchase was fast and easy. James Tan was very knowledgeable about Alfa Romeo vehicles . He showed me all the bells and whistles that the vehicle was equipe More

by Robingonnella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your recent purchase! We are delighted to hear that you found our team, especially James, to be knowledgeable, professional, and helpful! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

September 10, 2021

I stumbled across Criswell Masertati-Alfa Romeo's website while looking for a used car on the weekend. Although they were closed, I utilized their chat online option where I was transferred to James Tan. I l More

by Li
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to share your story with us. We are ecstatic to hear that James was able to help you to have a smooth, efficient, and stress free purchasing experience.

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