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Criswell Maserati - Alfa Romeo
Germantown, MD
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time.
Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices!
Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 593 reviews
March 29, 2021
I recently purchased a Levante from Criswell Maserati and had the best experience. I worked with James Tan and Krystie Zhang and they both made this an easy process and displayed excellent customer servic had the best experience. I worked with James Tan and Krystie Zhang and they both made this an easy process and displayed excellent customer service. More
by J.Hankins
March 25, 2021
What an Amazing experience!!!! Thank you Karifa and Krystie!!! My K&K Power Executive Team, thank you so much for your guidance and honesty. Great Service a million Stars. I can’t say Thank you enough. Krystie!!! My K&K Power Executive Team, thank you so much for your guidance and honesty. Great Service a million Stars. I can’t say Thank you enough. A new owner of a 21 Alfa Romeo Stelvio. More
by gacsaf3
March 23, 2021
Fantastic experience. Karifa made the purchase of our Maserati so pleasant and enjoyable. He is so easy to work with and very responsive on email. Would highly recommend. Maserati so pleasant and enjoyable. He is so easy to work with and very responsive on email. Would highly recommend. More
by jdjohns2
March 23, 2021
Sales man costumer service was exceptional, He is very knowledgeable. Very friendly and was very patient with me. Almost all of my questions were answered. knowledgeable. Very friendly and was very patient with me. Almost all of my questions were answered. More
by Ami
March 23, 2021
After a frustrating search for the right Alfa Romeo in NJ I found this dealership in MD and connected with James! James and team were very easy to work with and every question answered. It was a great experi I found this dealership in MD and connected with James! James and team were very easy to work with and every question answered. It was a great experience and worth the drive south for my new Stelvio! Cheers James! More
by JWoody10
March 15, 2021
Karfia and Krystie made our experience as Criswell Maserati a wonderful one. The entire process from start to finish was easy and enjoyable. We would definitely purchase from them again. Maserati a wonderful one. The entire process from start to finish was easy and enjoyable. We would definitely purchase from them again. More
by jdjohns2
March 08, 2021
Another outstanding experience with the Criswell team working with James Tan in selecting my second Maserati vehicle with this dealership. The vehicle selection process and pricing process was seamless a working with James Tan in selecting my second Maserati vehicle with this dealership. The vehicle selection process and pricing process was seamless and was impressed on how they value repeat customers. James was extremely knowledgeable of the vehicle performance specifications and luxury features. He was attentive to my expectations and guided me through the different options available to me. James and the Criswell team come highly recommended and I look forward to working with them for my future automotive purchases! More
by Philly guy
March 08, 2021
I was very happy with the prompt and thorough service I received when purchasing our vehicle. Kristie and James were very professional and would recommend their services to anyone. Bravo! received when purchasing our vehicle. Kristie and James were very professional and would recommend their services to anyone. Bravo! More
by T James
March 03, 2021
Karifa was an absolute pleasure to work with, very professional, transparent, outstanding communication and superb knowledge of all the brands. This was my second lease with him, no one in the car bus professional, transparent, outstanding communication and superb knowledge of all the brands. This was my second lease with him, no one in the car business came close to this level of service, including exotic brands. HIGHLY RECOMMEND !! More
by Pasquale Scalise
Employees Worked With
February 25, 2021
It was a real pleasure to work with James Tan in my quest to lease a new Ghibli. He was very informative about all of the inventory we discussed and was always willing to take that extra step to close the de to lease a new Ghibli. He was very informative about all of the inventory we discussed and was always willing to take that extra step to close the deal. He also was able to recommend a quality shipping company as I was several states away and to reassure me about long distance purchasing. I hope to deal with him again the future-Thanks James More
by glenn1947
Employees Worked With
