Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Perfect experience at Criswell Alfa. I was initially looking at used Alfa QVs until Karifa quoted me a deal on a new one I couldn’t pass up. He gave me his direct cell and promptly answered my question looking at used Alfa QVs until Karifa quoted me a deal on a new one I couldn’t pass up. He gave me his direct cell and promptly answered my questions even when he was off on Thanksgiving day. He and everyone there were a pleasure to work with and made this my best car buying experience yet. If you’re in the market for an Alfa, Maserati, or anything else they have, don’t hesitate to give them a call! More
Alberto and the team at Criswell Maserati was great to work with! Even on his day off, Alberto was quick to reply, helpful and made buying our new Maserati Levante an easy experience. Alberto is very know work with! Even on his day off, Alberto was quick to reply, helpful and made buying our new Maserati Levante an easy experience. Alberto is very knowledgable and was always available to make the process efficient. Krystie made the transaction professional and quick (and even a bit fun!). We are thrilled with our new car! More
First let me say I have never in all the years of purchasing a vehicle been more pleased with the professionalism I received from the entire staff. Alberto Zamorano delivered world class service! I w purchasing a vehicle been more pleased with the professionalism I received from the entire staff. Alberto Zamorano delivered world class service! I will recommend Criswell Maserati to all of my friends. More
Outstanding !! Our first initial contact with Alberto was impressive to say the least. He even met me and my wife as we drove up with an umbrella for her. Compared to the other Maserati dealership was like n impressive to say the least. He even met me and my wife as we drove up with an umbrella for her. Compared to the other Maserati dealership was like night and day. I'm so fortunate to have walked away from that but to give Criswell a try. It made all the difference. Alberto takes pride in his personable skills. He is very honest and genuine and immediately puts you at ease. That makes all the difference when you are about to make a big life decision. He's was very informative and knowledgeable of the vehicle and made me quickly familiar. If I had any questions or concerns, he was always a call away. Krystie was also a huge factor and she was awesome !! My dreams came true thanks to these two individuals !! More
I had such an amazing experience purchasing my Alfa Romeo Stelvio TI! The customer service was impeccable. I called the dealership around closing hours on a Friday and was greeted by Karifa. The color combo Stelvio TI! The customer service was impeccable. I called the dealership around closing hours on a Friday and was greeted by Karifa. The color combo that I wanted was very hard to find. This dealership had only one of that model in stock! I booked an appointment for the next day and traveled from NY. Karifa was on time and was pleasant to work with. He kept me in the loop through out the entire process. He is very knowledgeable on his vehicles and was able to answer all my questions. He made my purchasing experience such an ease! Krystie, the business manager was also very pleasant to work with! She was able to break down everything to my understanding. The dealership took care of everything in house and I was able to drive my car back to NY same day. I would definitely recommend this dealership and will be keeping in touch. Thank you Karifa & Krystie! Both were phenomenal. More
Refreshingly pleasant, enjoyable experience working with James Tan, Robert and Krystie to return my leased Alfa Romeo Guilia and lease a new one. James was excellent to work with. He ensured I had a cha James Tan, Robert and Krystie to return my leased Alfa Romeo Guilia and lease a new one. James was excellent to work with. He ensured I had a chance to see and compare all the cars I was considering, answered all questions I had, and made the entire experience a breeze. By far the best car buying experience I have had. More
Danny made things incredibly easy. He was extremely responsive, even on his days off, and did whatever he could to make this complicated, stressful process as easy as possible. He made sure the car was responsive, even on his days off, and did whatever he could to make this complicated, stressful process as easy as possible. He made sure the car was cleaned and waxed before leaving, and even drove it for pre purchase inspection without me needing me to be there. He even put an M license plate cover at the back of my BMW M series. Highly recommend working with Danny. More
I recommend Karifa for the sales consultant award of the decade, one which all should emulate! From my first visit, I was very much impressed with his enthusiasm for automobiles. His energy and knowledge w decade, one which all should emulate! From my first visit, I was very much impressed with his enthusiasm for automobiles. His energy and knowledge was beyond the pale. Karifa took customer service to the highest level. While I've been a Lexus owner for the past couple decades, I always wanted an Alfa Romeo. He was very attentive and patient in helping me decide which vehicle was best for me, which also included a trip to another dealership. I would recommend any vehicle shopper from the novice to the expert to Karifa. More
We had a terrific experience with James Tan. He was not pushy in any way. We appreciated very much his low-key approach. James explained the highlights of an Alfa Romeo Giulia logically without a too-often pushy in any way. We appreciated very much his low-key approach. James explained the highlights of an Alfa Romeo Giulia logically without a too-often-encountered-hard-sell-approach. My wife was especially appreciative of that. James displayed the appropriate knowledgeable to frame the Giulia as a good purchase, talking about its many safety and luxury features, and its high performance characteristics. We had, as with many others, "new car buying anxiety", which became a non-factor because of his subdued style of salemanship. Highly recommended and a great person! More
My experience was great. A no stress transaction. Farika was my salesmen. His knowledge of vehicles was great. This was my best experience at a dealership ever! was my salesmen. His knowledge of vehicles was great. This was my best experience at a dealership ever! More