Criswell Maserati - Alfa Romeo

Dream Car James Tan was extremely helpful and even came in to meet with us on his day off. He went above and beyond to make sure that we were comfortable with James Tan was extremely helpful and even came in to meet with us on his day off. He went above and beyond to make sure that we were comfortable with the price of the car and our trade-in. He wore a mask and we did as well, which gave us an added level of safety and confidence. Thank you, James! Krystie Zhang was a delight and made the process seamless. Great team!!! More

Easy to do business I worked with Mr. Karifa Mara, he was very nice and showed me how to use the CarPlay function which was new to me and went over the car in detail. Thi I worked with Mr. Karifa Mara, he was very nice and showed me how to use the CarPlay function which was new to me and went over the car in detail. This was my first experience with Alfa Romeo. Krystie Zhang with finance made it super easy for us to do business. Very knowledgeable and nice. Everything was ready for me when I went to pick up the car. I would def buy another vehicle from this dealership. More

James was a spectacular help in getting me into a new Stelvio, and walking me through all of the nuances and functions across the Alfa Romeo model line. Can't rate his professionalism and expertise high Stelvio, and walking me through all of the nuances and functions across the Alfa Romeo model line. Can't rate his professionalism and expertise high enough and I will definitely be returning. More

Mr.Tan helped to make our purchasing experience seamless. Very accommodating and worked to ensure all went well. My best car buying experience to date! Very accommodating and worked to ensure all went well. My best car buying experience to date! More

It was wonderful working with Alberto! A true gentleman, as a young lady I was absolutely comfortable and respected. Great follow-up to ensure my satisfaction! as a young lady I was absolutely comfortable and respected. Great follow-up to ensure my satisfaction! More

I purchased an SQ4 Ghibli in April, and decided to purchase a Ghibli for my wife, too. Karifa Mara was my sales person for both purchases. He/Criswell accepted my wife's leased 2019 Mercedes AMG GLE 4 purchase a Ghibli for my wife, too. Karifa Mara was my sales person for both purchases. He/Criswell accepted my wife's leased 2019 Mercedes AMG GLE 43, as a trade in. In this COVID-19 times, where people/businesses/financial institutions have been hard hit, Criswell Maserati and especially the sales Guru-Karifa Mara, found a way to facilitate the purchase of an especially beautiful car, making it possible for me to surprise my wife with the gift of her own Maserati. The professionalism, dedication and seeming honesty of the Criswell staff, is much appreciated. While "the house always wins", it seems that Karifa and Krystie, want above and beyond, to broker a very good deal for this purchase transaction. I therefore give Criswell Maserati/Karifa/Krystie, two massive thumbs up. My wife and I are quite pleased, and we Iook forward to being lifelong Maserati owners. More

A really good experience overall. Very knowledgeable and A really good experience overall. Very knowledgeable and helpful. Once they saw my level of interest my sales rep James Tan seemed to go out of his w A really good experience overall. Very knowledgeable and helpful. Once they saw my level of interest my sales rep James Tan seemed to go out of his way to make certain that the car was available for me knowing that it was drawing a good amount of interest from the public. I appreciated his patience and willingness to meet my needs. I would definitely recommend Criswell Maserati for those looking to purchase a new vehicle. More

Hands down the BEST Alfa Romeo dealership in the metropolitan Washington, DC area. This is my second Stelvio that I’ve had and I will only go back to Criswell AR for service or sales although it is metropolitan Washington, DC area. This is my second Stelvio that I’ve had and I will only go back to Criswell AR for service or sales although it is a hike from me. James in Sales and Kristie in Finance and Anthony in Service are professional, courteous and patient with me and my situation. I had purchased from a dealership that is no longer around, and had therefore serviced my Stelvio at yet another dealership before I stumbled upon Criswell in Germantown. The level of service at Criswell and caring they extend, like they appreciate you are their customer is by far the best of the three Alfa Romeo dealerships in the area I’ve encountered. Customer service is incredibly important in my book. I can’t say enough great things about how positive and efficient my experience was here. If looking for an Alfa Romeo don’t waste your time going elsewhere. More

Danny is just awesome! The morning before purchasing a vehicle with Danny, my wife and I were about to put an offer on a different vehicle. However, that morning I contacted The morning before purchasing a vehicle with Danny, my wife and I were about to put an offer on a different vehicle. However, that morning I contacted Danny regarding a 2019 Volvo XC90 T8 Inscription Hybrid located in his dealership that we ended up purchasing instead. Danny is just awesome. He is respectful, created a terrific rapport with his clients, and went above and beyond to meet every expectations we had. He was very responsive and transparent with every part of the transaction. After dealing with multiple dealerships remotely (I'm from the midwest), I can safely say that my experience with Crisswell Maserati and its staff is top knotch. I felt valued as a client. Danny also coordinated the transport of my vehicle from MD to MN. The entire transaction was so fluid and I felt great about the purchase. Thank you to Danny and his team for the excelled customer service, More

I worked with Karifa... such a seamless process. He made everything feel first class. There has always been a hidden understanding that you spend hours in the dealership to purchase a car... Karifa made the everything feel first class. There has always been a hidden understanding that you spend hours in the dealership to purchase a car... Karifa made the process quick as well as enjoyable. This was truly an experience of excellence! More