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Criswell Maserati - Alfa Romeo
Germantown, MD
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time.
Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices!
Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 593 reviews
April 01, 2020
TAN IS THE MAN!! James Tan was AMAZING!! He was extremely knowledgeable about the vehicle I purchased and gave me an in-depth tutorial on all the features and capabili James Tan was AMAZING!! He was extremely knowledgeable about the vehicle I purchased and gave me an in-depth tutorial on all the features and capabilities the vehicle possessed. The service I received was the best I'd ever received from any dealership. I would recommend this dealership to ANYONE!! Shout out to ROBERT for making the paperwork PAINLESS!! More
by pharris003
March 20, 2020
My buying process was quick and awesome thanks to Nan she helped me every step of the way and made sure I got approved, we came from out of town the whole process lasted 30mins would recommend Nan to anyone helped me every step of the way and made sure I got approved, we came from out of town the whole process lasted 30mins would recommend Nan to anyone who is looking for a new vehicle, kristy is awesome as well overall I had a great car buying experience More
by Tammy west
March 18, 2020
Excellent customer service without pressuring you to buy I will continue to do business in the future with Karifa and will tell all my friends and family about the professionalism at this dealership I will continue to do business in the future with Karifa and will tell all my friends and family about the professionalism at this dealership More
by JUETDUCK
March 17, 2020
Great experience. My sales person was amazing. She is the reason I purchased at this dealership. She kept in touch with me throughout. Awesome at best. reason I purchased at this dealership. She kept in touch with me throughout. Awesome at best. More
by Dr. Duru
February 17, 2020
,Karifa is the star, super professional very nice and great at his job, I bought 3 cars in 3 years from him and he cares about his customers and follow up even after months of the purchase if I am happy. great at his job, I bought 3 cars in 3 years from him and he cares about his customers and follow up even after months of the purchase if I am happy. More
by onderyvz
Employees Worked With
February 12, 2020
Signed on my 2nd lease at Criswell. Karifa helped me with both transactions. He is very helpful, patient, has a great personality, conducts himself in a professional manner and is knowledgeable of the v with both transactions. He is very helpful, patient, has a great personality, conducts himself in a professional manner and is knowledgeable of the vehicles at the dealership. I highly reccommend Karifa if you're interested in a new or used vehicle at Criswell. More
by ellecapp
February 09, 2020
Best car buying I’ve ever had. Excellent staff. They were all very helpful and made getting into an Alfa Romeo, a very pleasant experience. all very helpful and made getting into an Alfa Romeo, a very pleasant experience. More
by SteveL
January 30, 2020
A truly pleasant car-buying experience! Alberto is a first-rate professional and doing business with him was a real pleasure. He is detail oriented and incredibly thorough. The customer se Alberto is a first-rate professional and doing business with him was a real pleasure. He is detail oriented and incredibly thorough. The customer service he provided to us was excellent. More
by loisabbott
Employees Worked With
January 27, 2020
Mrs Nan Wong is a dealership must have. She is super professional, courteous, and very well spoken. The dealership made me feel like family. Hats off Criswell! professional, courteous, and very well spoken. The dealership made me feel like family. Hats off Criswell! More
by RLSykes
