Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 593 reviews
Great Buying Experience Karifa was great in getting the deal I was looking for. Very attentive to detail and ensures that the customer is happy all the way to delivery where Karifa was great in getting the deal I was looking for. Very attentive to detail and ensures that the customer is happy all the way to delivery where he was detailing my car to the last second in the 90 plus degree heat. That meant a lot... Overall a very smooth buying experience and as one their reps said, we make it easy to spend your money here. Recommend giving them a try, especially Karifa. More
New car purchase I have purchased my share of cars over the years. This dealership is top notch in every aspect. My journey stated with Max when I brought my Quattropo I have purchased my share of cars over the years. This dealership is top notch in every aspect. My journey stated with Max when I brought my Quattroporte in for routine service. He was great! I next talked with Alberto and looking at new cars. I am now the proud owner of a Granturismo MC. This is my 5th Maserati purchase and the best buying experience to date. My first from Crsiswell and not my last! Alberto treated us like family and went the extra mile to make sure we were happy with our purchase He called the next day a holiday to make sure everything went well on our trip home and if we has any questions concerning the cars functions. He is an outstanding sale associate and really knows Maserati's. I highly recommend Alberto if you are looking to purchase from Criswell. Usually the most painful and time consuming process is the paperwork at the end. Not here and especially not with Krystie. She was great to work with! No pushy up selling of options, just an open conversation of what was available and the cost of each. No bundled packages, pick and choose what you want. It was easy and fast. My experience with Criswell and the staff from end to end has been fantastic! I highly recommend them! More
Excellent Service and Honest Karifa was pleasant to work with and got me the deal I was looking for. He was very friendly and made sure all my questions were answered and prepped Karifa was pleasant to work with and got me the deal I was looking for. He was very friendly and made sure all my questions were answered and prepped everything for the new lease. The entire staff that worked with me was very helpful as well. Highly recommend working with Karifa and this dealership. More
Trustworthy and pleasant! I had a great experience purchasing my car from Khalifa. He was so helpful and friendly, he knew exactly what to show me about the car (both the good I had a great experience purchasing my car from Khalifa. He was so helpful and friendly, he knew exactly what to show me about the car (both the good and the bad), and he was all-around fun! I have had bad experiences before and worried about being cheated or lied to, but i didn't feel that way today at all. Thanks, Khalifa! More
Starting The Next Chapter Karifa was an outstanding salesman to work with. He had a thorough understanding of the product line, answered all my questions, was very personable. Karifa was an outstanding salesman to work with. He had a thorough understanding of the product line, answered all my questions, was very personable. He took my brother and I on the most exciting test drive I've ever experienced Every aspect from start to finish in selling me my 2015 Maserati Ghibli was pleasant beyond my expectations. Karifa will be my first call with my next car purchase from Criswell. More
Excellent Dealership to Work With Karifa was an excellent salesman to work with. I went in to look at a used Audi on their lot and he was able to answer all of my questions and let me Karifa was an excellent salesman to work with. I went in to look at a used Audi on their lot and he was able to answer all of my questions and let me test drive the car. I was a little hesitant about purchasing the car same day, and he and Krystie were more than understanding and let me go with kind words. When I decided I needed one more test drive Karifa invited me back, let me look over the car in detail, then sat me down to talk about what I wanted to do. I ejoyed his personalism and excitement with the industry which partially led to me purchasing the vehicle from this dealership. The finance process couldn't have gone by quicker and Krystie was wonderful and insightful to work with while not pushing all of the post finance packages that most other dealerships do. I would highly recommend working with this dealership and will be recommending to my friends in the area. Overall I had a very enjoyable experience! More
Most Pleasant! experience while buying a car. Alberto was wonderful from the beginning to the end of our purchase experience with our first Maserati. Alberto was attentive towards our needs expla Alberto was wonderful from the beginning to the end of our purchase experience with our first Maserati. Alberto was attentive towards our needs explained every single detail about the vehicle was very knowledgable but most important treated us with the utmost respect made us feel that we were welcomed and comfortable through out the whole experience. Let me say he makes a good Cappuccino and an even better espresso sorry Alberto I have to let your future clients know you make the best espresso I have ever had :). I recommend Alberto for your future car purchase at this Dealership he will meet your expectations no doubt about it. Everyone we encountered was very friendly. More
Retirement Gift James was very helpful to me when I stopped by Criswell to by my wife an Alfa Romeo Stelvio Quadrifolio for her retirement gift. He was very informati James was very helpful to me when I stopped by Criswell to by my wife an Alfa Romeo Stelvio Quadrifolio for her retirement gift. He was very informative and went through every feature, switch and car detail until I was fully satisfied. Thanks James. More
Happy is an understatement! I found the perfect Maserati online and contacted Karifa immediately. He was pleasant and patient. We had a deal within minutes! I live in Atlanta, GA I found the perfect Maserati online and contacted Karifa immediately. He was pleasant and patient. We had a deal within minutes! I live in Atlanta, GA and didn’t want to have it shipped. So, took the short flight to Germantown, MD later during the week. Karifa offered to pick me up from the airport rather than me catching an Uber (how awesome was that!?!?!). Once we got to his office, I was “in & out”! Karifa even checked on me throughout my 10 hour drive back to Atlanta several times. He insisted that I let him know when I arrived safely (even though it was well after business hours). I was completely pleased with my experience. I would DEFINITELY recommend visiting Karifa at Criswell, Maserati for any of your Maserati or Alfa Romero desires! More
I m a repeat buyer at Maserati Title says it all. Good experience. The process was thoughtful Karifa was a lot of fun to work with . Answered all my questions then held me down and Title says it all. Good experience. The process was thoughtful Karifa was a lot of fun to work with . Answered all my questions then held me down and cut my throat in order to buy a new Ghibli...just kidding. Karifa and krystie were very professional More