Back

Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
Contact Dealership

19570 Amaranth Drive

Germantown, MD

20874

Directions

By Type

Showing 593 reviews

May 27, 2018

Heaven From the time walked in Karifa was on top of his game . Truly an asset! You are a superstar. My best whishes to you sir ! More

by Sumit Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

Criswell Maserati - Alfa Romeo responded

Sumit, thank you for your kind review; we are happy to pass along your comments to the team here at Criswell Maserati!

May 27, 2018

GREAT EXPERIENCE!! HELPFUL. SINCERE. HONEST. GLAD I MADE THE DECISION TO DRIVE FROM D.C. AND BUY WITH THIS DEALERSHIP!!! IM LOOKING FORWARD TO RETURNING NOT JUST FOR More

by AC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Lewis
May 29, 2018 -

Criswell Maserati - Alfa Romeo responded

It's feedback like this that keeps us motivated! We are pleased that our team made it worth it for you to make the drive from DC. We look forward to seeing you again for all of your sales and service needs (and just to say hi!).

May 24, 2018

Professionalism at its best. No nonsense. Danny was incredibly honest and professional. He provided us with prompt and direct prices that allowed for a decision to be quickly made. His knowled More

by Sweetdsprnt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ahn
May 30, 2018 -

Criswell Maserati - Alfa Romeo responded

Wonderful! We are so pleased that you took the time to highlight that Danny's hard work and patience made all the difference in your recent purchase with Criswell. We value your business and look forward to working with you again for all of your future sales and service needs.

May 23, 2018

Perseverance and persistence pay I wrote a review upon my purchase (lease actually) in Jan 2018 but somehow it did not get posted... I am an Italian car guy having owned four Maserat More

by FIAT Prima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Lewis
May 25, 2018 -

Criswell Maserati - Alfa Romeo responded

We're happy you found our staff to be so supportive and patient during your experience here at Criswell Maserati. Congratulations on the new Giulia, we know you will find that it was well worth the wait!

May 21, 2018

Great buying experience James Tan made buying a new Alfa Romeo Stelvio a wonderful experience. James was knowledgeable and was able to answer any questions we had. James wa More

by Mike1900
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to leave a review of your recent visit to Criswell. We are ecstatic that James was able to answer all of your questions and provide you with an outstanding purchase experience!

May 20, 2018

Karifa Mara, Salesman, Criswell Maserati Where do I begin. Thanks for previous customers posts relating to Mr. Mara. With your referral, I personally had to see why this salesman received 5 s More

by Mr. Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Criswell Maserati - Alfa Romeo responded

Welcome to the Criswell family! We hope that you are enjoying your new Stelvio as much as we enjoyed reading your thoughts on Karifa! We certainly appreciate your business and the kind words. We look forward to working with you again in the future for all of your sales and service needs.

May 20, 2018

Karifa was AMAZING!!! I absolutely loved working with Karifa to purchase my new Stelvio. He was incredibly knowledgeable about the SUV, but what was really unique about him More

by Otto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for sharing your story with us! We are ecstatic to hear that you found Criswell and Karifa to be amazing! Enjoy your car and do not hesitate to reach out to any of our team members if you have any further questions.

May 15, 2018

Had a 5-star car purchasing experiences with Danny Just drove a new Stelvio home yesterday, and I can't wait to share my wonderful experience with this Alfa Romeo dealership in Germantown. I got everyt More

by Liqing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ahn, Bill Martien
Jun 20, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to post this review. We are so pleased to hear that our team's patience paid off and that you were able to find exactly the car you wanted at a price that you were happy with.

May 12, 2018

“Great Experience” We were very pleased with every aspect of our purchase. Mr. Mara, our sales consultant, was outstanding in every regard. My wife knew the vehicle she More

by Audi2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Criswell Maserati - Alfa Romeo responded

Congratulations! We are so pleased that our team could help your wife find exactly the car she was looking for

May 09, 2018

Great Experience!! Purchasing a car for the first time can be stressful. Thanksfully, Mr.Mara was very knowledgeable and patient. He went above and beyond to make the pr More

by 00Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Criswell Maserati - Alfa Romeo responded

Wonderful! Thank you so much for the kind review. We are glad that Karifa was patient with your process and took the time to answer all of your questions. Enjoy your elegant new Stelvio!

...
36
...