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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 593 reviews

March 07, 2018

Excellent experience Karifa Mara is a fantastic salesman. I worked with him for close to 2 months to locate a very specific and hard to find vehicle. Throughout the time I More

by NR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2018 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your new car! We are ecstatic that Karifa and the rest of our team were patient and kept you well informed until they were able to find exactly what you were looking for.

March 01, 2018

a Positive Experience Recently completed my first leasing experience with Criswell Maserati. From my initial visit to Criswell where I met Karifa until the deal was complet More

by Montyy44
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Criswell Maserati - Alfa Romeo responded

Our team has a commitment to provide each customer with the highest level of service and professionalism and we are pleased that you took the time to let us know that your experience reflected this commitment.

February 28, 2018

White Glove Treatment ! Karifa is an Outstanding Sales Professional and his customer care is second to none. Over the years, I've leased many different luxury vehicles from d More

by Pasquale Scalise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Oliver, Jose Calderone, Aaron Taylor
Mar 08, 2018 -

Criswell Maserati - Alfa Romeo responded

We appreciate that you took the time to post this review. It's always rewarding to hear that our team has provided a purchasing experience that can be described as 'the best experience ever'. We appreciate your relationship with Criswell and we look forward to working with you again.

February 28, 2018

Great experience buying a Stevio for our son Karifa was the ultimate professional and made us a deal we could not refuse. Very courteous and a pleasure to work with. Great customer service. More

by fardini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you, we are so pleased that you took the time to tell us about your recent purchasing experience. It's wonderful to hear that Karifa was professional and courteous. Enjoy your new car!

February 27, 2018

New level of car buying experience I worked with Mr Mara from my first contact with him online to him waving goodbye as I pulled out in my new Stelvio. He was open and friendly from the More

by NMehta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for the eloquent review. We are ecstatic that Karifa was able to help you feel completely comfortable with the purchase of your Stelvio. We value your business and look forward to working with you for all of your future sales and service needs.

February 27, 2018

No Games, No Presssure, Above and Beyond Customer Service I was in the market for a new car but was not in a rush to buy. My sister went into the dealership and few days before met with Karifa who she descri More

by LoyLoy93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Taylor
Mar 01, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you for the wonderful review. We are ecstatic that Karifa was patient, professional, and pleasant. We're happy that he took the extra time to go over all the details of your new car so that you could feel completely confident driving off the lot.

February 27, 2018

Outstanding! My experience buying from this dealership is the best that I have had in over 30 years. Karifa is amazing, he has expert knowledge of his products. More

by happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to share your story with us. We're so pleased that Karifa was able to help you feel comfortable and confident with your decision to try and buy the Stelvio. We appreciate your business and willingness to recommend Criswell to others (especially your sister!). We look forward to working with you again for all of your purchasing and servicing needs.

February 25, 2018

What A Blessed Surprise Ok my story. I was looking but not really expecting to find what I really wanted being I've at other dealerships and was disappointed at the service a More

by GBane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lee, Aaron Taylor
Feb 27, 2018 -

Criswell Maserati - Alfa Romeo responded

Congratulations! We're sorry that you had such a long journey in finding your new car, but we are ecstatic that the journey lead you to Criswell where our team was finally able to help you find the car of your dreams. Thank you for taking the time to put a smile on our face by letting us know that our team was able to put a smile on yours.

February 25, 2018

The best experience I’ve had getting a new car Mr. Mara was a great dealer to deal with. My parents met him first on Monday and discussed deals and everything with him, when they came back home wit More

by Amine10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

Criswell Maserati - Alfa Romeo responded

Amine, thank you so much for sharing your story with us. We are ecstatic to hear that Karifa and the rest of our team were able to help make your birthday the best ever. Congratulations on your new Alfa Romeo! We look forward to working with you and your parents again for all of your future sales and service needs.

February 23, 2018

OUTSTANDING By far the best car buying experience I've every had. Karina Mara was my sales Consultant, an ABSOLUTE Professional! Very knowledgable and made the pr More

by vinny4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your new car! We are pleased that you took the time to let us know that Karifa was able to provide you with a professional, quick, and easy purchasing experience.

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