Criswell Maserati - Alfa Romeo

A welcome change to buying a car...I actually enjoyed it From the moment I walked in I felt comfortable. No high pressure, not tactics...just down to earth appreciation for someone just looking around. Sur From the moment I walked in I felt comfortable. No high pressure, not tactics...just down to earth appreciation for someone just looking around. Sure I had lots of questions and all were answered. Karifa was awesome and so personable and patient. I truly appreciated the time that Rob took with me to ensure I understood all of the options with the lease, Ryan was also most helpful as we were closing out our purchase. More

Exceeded My Expectations Alfa Romeo was not a familiar brand other than by reputation. Their new Giulia AWD has received excellent safety and driving reviews so we decided to Alfa Romeo was not a familiar brand other than by reputation. Their new Giulia AWD has received excellent safety and driving reviews so we decided to include it in our car search. Research validated this brand but Karifa, our sales consultant, showed us what this car is capable of delivering in terms of performance and value. He is awesome. If you go, ask for Karifa. Intelligent about this and other brands, no hard sell, and very very friendly with a constant smile. Felt more like a friend than a salesman. We purchased the car this evening. Apparently the Giulia was just named Motor Trend 2018 Car of the Year. Entry pricing in the 40's. Highly suggest you go to Criswell, ask for Karifa, and take a test drive. More

Bought a vehicle Karifa was very accommodating even though I came a day early outside my appointment, very approachable and friendly. Great guy to work with. And tha Karifa was very accommodating even though I came a day early outside my appointment, very approachable and friendly. Great guy to work with. And that gold suit was on point. More

Amazing car buying experience After researching sports sedans for the last few months, I decided to test drive the Alfa Romeo Giulia. My sales consultant, Karifa was fantastic, rec After researching sports sedans for the last few months, I decided to test drive the Alfa Romeo Giulia. My sales consultant, Karifa was fantastic, receptive, and very effective. He even stayed an extra hour or so after closing trying to help me decide the perfect vehicle. I would highly recommend him to everyone. Bonus point- Unparalleled test drive experience. Karifa, FTW!. Alfa Romeo Giulia- It’s beautiful, yet simple. Powerful yet disarming. There are quirks sure, but the damned thing is so alive. After all, Jeremy Clarkson once said you’re not a true petrolhead until you’ve owned an Alfa Romeo. If you haven’t tried an Alfa yet, you owe it to yourself to do so, quickly. More

new customer Excellent service, outstanding professional attitude. Knowledge of the product. Painless car buying experience.Took the time to explain the functions Excellent service, outstanding professional attitude. Knowledge of the product. Painless car buying experience.Took the time to explain the functions of the car. Will recommend Mr.Kara to my patients and friends. Looking forward to returning to upgrade the car. More

Excellent car buying experience I came to the dealership to "kick tires". I was greeted by Karifa and the rest is history! He is exceptionally knowledgeable about the Maserati brand I came to the dealership to "kick tires". I was greeted by Karifa and the rest is history! He is exceptionally knowledgeable about the Maserati brand as well as competitor's brands. He was very truthful and gave me the pros and cons of each brand. He offered me test drives for each model that I was considering and pointed out the differences in each. I wasn't ready to buy during my initial visit but after my "Karifa experience", I didn't go to any other dealerships because I was sold. He kept in contact with me, even during his vacation and was very low pressure. I purchased this month and the process was seamless. Karifa, thank you for your professionalism and in-depth knowledge. By the way, I never take my Levante out of Sport mode, I love to hear it roar! More

Outstanding, exceptional,informative, seamless experience! Kudos to Karifa and Robert for giving us an exceptional level of service. Karifa was so knowledgeable, extremely patient and such a professional in m Kudos to Karifa and Robert for giving us an exceptional level of service. Karifa was so knowledgeable, extremely patient and such a professional in making the entire process so flawless for us. He had answers to every question and query my teenage son had for him. Karifa being such a thorough gentleman even stayed an extra hour after closing on his birthday trying to help us decide the vehicle. He even filled up all the necessary paperwork for us. He made sure to explain all the minute details and features of the Ghibli model that we bought which we would never be able to figure out ourselves. Karifa took such amazing care of us right till the delivery of the vehicle. He is such a warm, caring and friendly person that he became like family to us! We are so grateful to him for all his help and patience! Thanks for being so dedicated and meticulous and for being so good at what you do! I would highly recommend him to everyone, please see him for five star service! God bless! Have a wonderful holiday season! Thanks for making our holidays special with the best car in the world! PS: special Mention for Mr Robert too with this dealership. He again is the most patient and warm person we have met, he was also instrumental in giving us a unique, top class car buying experience! Both Robert and Karifa were able to explain to us in detail leasing versus buying options in depth. Standing ovation for this terrific team! Happy holidays! Thanks a ton for your exceptional service! Amit and Ritu Walia Ashburn VA More

Excellent service Great car shopping/buying experience. Sales rep Karifa was friendly and knowledgeable and was very passionate about the Maserati. He answered all my q Great car shopping/buying experience. Sales rep Karifa was friendly and knowledgeable and was very passionate about the Maserati. He answered all my questions. I bought the car after this experience. More

New lease purchase We started our process with James Tan over the phone. We told him what car we wanted (Alpha Romeo Giulia) and the price range we needed to be in. When We started our process with James Tan over the phone. We told him what car we wanted (Alpha Romeo Giulia) and the price range we needed to be in. When we met James a few days later he showed us the car we discussed. It was nice but after seeing some of the other options we changed our mind on the car. Both James and Robert (the Sales manager) were fabulous! They made the buying experience smooth and easy. Everyone at the dealership was friendly. They make you feel extra special by taking a photograph of you and your family next to your new car. My children got a kick out of this. We will be sure to send any friends and family in the market for a new car to Criswell Maserati-Alfa Romeo More

GO SEE JAMES TAN!! He was very well-informed and honest with my options and the best choice to ensure I enjoyed my new vehicle. Extremely personable. Yes, he's a TAN!! He was very well-informed and honest with my options and the best choice to ensure I enjoyed my new vehicle. Extremely personable. Yes, he's a car salesman, BUT he's also an educator! I learned a lot and spent about 1.5 hours talking with him about my needs and wants. He did not rush me, he took his time and gave me my space. I love James and all of the staff at Germantown Maserati. More