Criswell Maserati - Alfa Romeo

Making it easy Been thinking of a ghiblia qs4 for some time giving up a Porsche to do it Karifa made it easy always keeping me informed never in an aggressive mann Been thinking of a ghiblia qs4 for some time giving up a Porsche to do it Karifa made it easy always keeping me informed never in an aggressive manner Brougt my wife to the dealership (she is not really into doing that ) could not have been better (other than sport mode ) Since it's "her" car Karifa could not have been more patient with the both of us It was overall the best car buying Experience in years thanks More

An Enjoyable Experience Unlike other dealerships I visited when searching for a new car, I found the experience relaxing and more importantly the whole process transparent. Unlike other dealerships I visited when searching for a new car, I found the experience relaxing and more importantly the whole process transparent. There was no pressure or games and Karifa took the time to explain to me the features of the Giulia. I never felt rushed and I walked away feeling that I got a fair deal. More

New car purchasing If you like Maserati, this is a great place to come and build your very own. We purchased a 2017 Levante from Criswell Maserati. The whole experience If you like Maserati, this is a great place to come and build your very own. We purchased a 2017 Levante from Criswell Maserati. The whole experience was smooth and painless. We were dealing with James Tan who was excellent. He treated us with patience, respect and answered all our questions in detail. Wonderful experience, and loving the car. More

Awesome Car Buying Experience When I entered Criswell Maserati of Germantown, I was immediately greeted by a friendly sales representative, James Tan. He listened to my needs and When I entered Criswell Maserati of Germantown, I was immediately greeted by a friendly sales representative, James Tan. He listened to my needs and worked on my behalf to help me get the car of my dreams. He answered all of my questions and gave me a thorough review of the Maserati Ghibli. His customer service was impeccable. I always wanted a Maserati. I thank James for making my dream a reality.😊 More

BEST CAR BUYING EXPERIENCE BY FAR! Karifa was AWESOME! He took time to explain to me every detail I needed to know before deciding to buy a Maserati. He was never pushy or aggressive. Karifa was AWESOME! He took time to explain to me every detail I needed to know before deciding to buy a Maserati. He was never pushy or aggressive. I highly recommend this dealership and specifically Karifa Mara. More

Great Experience It was a pleasure working with Chuck, Rob and Omar. The best car buying experience I've ever had. Everything went smooth. No pressure on anything and It was a pleasure working with Chuck, Rob and Omar. The best car buying experience I've ever had. Everything went smooth. No pressure on anything and always ready to help! Amazing group of people! More

New Maserati/Thanks Karifa Pleasure working with Karifa! Super polite and experienced gentleman who knows what he is doing! Highly recommended dealership,very clean ,great atmo Pleasure working with Karifa! Super polite and experienced gentleman who knows what he is doing! Highly recommended dealership,very clean ,great atmosphere and of course Maserati's! More

Outstanding Customer Service! Outstanding service! Omar is a straight shooter and honest. I had an easy and painless purchase with Criswell Maserati yesterday with the help of Omar Outstanding service! Omar is a straight shooter and honest. I had an easy and painless purchase with Criswell Maserati yesterday with the help of Omar Stwodah and Chuck Lewis. They were both helpful, polite, very responsive and did everything right in every step of the deal. We were there for a few hours as I expected, paperwork filled, new vehicle detailed and delivered at my house the same day! Will be back to do business again because of Omar and Chuck, thank you both and will definitely recommend Criswell Maserati to my friends and family! More

informative, easy to use Karifa was very helpful and knowledgeable re: the car and the process. I went in more than a few times and he was always there to help with very litt Karifa was very helpful and knowledgeable re: the car and the process. I went in more than a few times and he was always there to help with very little pressure. More

Don't buy from here, and don't bring in your family either I will give this "Alfa Romeo/Maserati" dealership the absolute worst possible rating, for their poor treatment of customers. We came in today with I will give this "Alfa Romeo/Maserati" dealership the absolute worst possible rating, for their poor treatment of customers. We came in today with my father to test drive a new Alfa Romeo Giulia, since he is on the market for a new car. The manager James, who started working with us, asked my father for his drivers license. I gave him mine too, because I expected to try out the car also. I occasionally drive my fathers car, so I wanted to give the Alfa Romeo, and see how it would be for a daily. Don't get me wrong, it was not the 80k version, or anything fancy....but just a basic Giulia AWD (~45k). I would imagine it would sell for 39,000-40,000 in the end with the discount. When the manager saw my drivers license, he said that "I am not allowed to drive since I am 19", and that my dad has to drive, even though I have a full drivers license, and my father was right next to me. I have so far test driven more expensive vehicles than this, which had more power than the test drive vehicle. Company policy? That's was sort of expected (due to last experience), since this is the way Criswell treats their customers. A couple of months ago, I wanted to try a used Chrysler 300 @ gaithersburg chrsyler Criswell. When I asked the manager If I could try it, he said "no buddy", and sarcastically laughed at me. Then he waved "go away". The main reason for that was because I was "not 21". Again, bullshit in my opinion. Every other dealer let me drive, even when I had a permit, and was looking for my first car. These where BMW, Audi, Nissan, all in the 27,000-35,000 range. Is it normal in other dealerships? Hell no! Every other dealer we have been to allowed me to try the car, even if it was a $60,000 vehicle, or an $18,000 car. We were not on the mood to argue. Honestly, I wanted to sit up front for the test drive (forget of even driving the car), but the manager insisted that I sit in the back seat, where I could not even try out the features and entertainment system of the vehicle. The test drive itself was mostly fine, the manager showed some features, and that was mostly it. Overall, don't go to Criswell, because they treat you like shit, especially if you are not 21. Criswell, just a question for you. So at 18, I can go to war, kill people, serve my country, get married, go to college, get a job....but I cannot test drive a car? Thank you for your amazing treatment, and age discrimination! If we ever buy an Alfa Romeo or any other car that you sell....it will not be from you. More