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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 593 reviews

March 11, 2024

I had the pleasure of working with James on the purchase of my Maserati Grecale. He made the process fun and easy. I would highly recommend him if you’re in the market for one of the best looking SUV’s on s More

by btsakeris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Criswell Maserati - Alfa Romeo responded

Congratulations on this exciting purchase! We're thrilled to see you enjoyed a wonderful car buying event and hope to be of service to you in the future.

February 28, 2024

Great Customer Service With Professional Assistance, Alberto Zamorano made purchasing my new vehicle a fantastic & fun experience & continues to provide the upmost professionalism. Alberto should be rec More

by Dsk3290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Giron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Criswell Maserati - Alfa Romeo responded

We're thrilled to see you enjoyed a stellar car buying event while working with Alberto! Thank you again for choosing Criswell. We welcome you to reach out with any additional questions and hope you'll keep us in mind for any future automotive needs.

February 25, 2024

My recent car purchase at Criswell Masarati/Alfa Romeo was the best in my 52 years of driving. Mr Alberto Zamorano is much more than the senior Alfa sales representative; he is a customer-focused More

by 54X54
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to share this wonderful review. Our staff is committed to providing an exceptional car buying event, and it's rewarding to know this was your experience. We welcome you to reach out if we can be of further assistance with any of your automotive needs.

December 18, 2023

5 star experience from beginning to end. James was responsive and professional making process of getting new car seamless. He showed me multiple options and was a pleasure to work with. Wi More

by Phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Giron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to share this positive review! We truly appreciate the opportunity to work with you and are happy to see you were pleased with your overall experience at Criswell. We look forward to continuing this working relationship!

December 15, 2023

James worked patiently with me even though I accidentally didn't show up for a weekend appointment. When I did call to reschedule, he graciously accepted my apology and set a new appointment. After the tes More

by clevenson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Criswell Maserati - Alfa Romeo responded

We're thrilled to see you had a stellar car buying experience at Criswell! Our staff is always happy to help, and we welcome you to reach out with any additional questions.

September 20, 2023

Personnel are amazing. The process was fast and provided guidance through the process. They should earn a 10 star review. They made everything possible. More

by Grace.colon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Criswell Maserati - Alfa Romeo responded

We're thrilled to see we exceeded your expectations! Thank you for choosing to work with the Criswell team and for sharing this positive feedback.

September 07, 2023

Excellent overall! !! Alberto Zamorano is a great salesman and provides a one-of-a-kind experience to customers! He offered me top notch service from the moment I first More

by Zois
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Criswell Maserati - Alfa Romeo responded

We sincerely value the opportunity to work with you and appreciate you taking the time to share these positive comments about your recent experience at Criswell. We look forward to providing for any of your future automotive needs.

August 21, 2023

We were a Criswell Alfa Romeo custumer and recently visitied to potentially upgrade to a Maserati. The sales rep, Alberto, was fantastic and made the experience painless and quick. He was able to quick More

by DarthLawless
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Criswell Maserati - Alfa Romeo responded

We truly appreciate your continued patronage! Our courteous and capable staff is here to help, and it's wonderful to know you were provided with an easy and efficient car buying event. Thank you again for sharing these positive details and for giving your personal recommendations.

August 15, 2023

I recently had the pleasure of working with Krystie, James, and Robert at the dealership. Each of them were incredibly kind and cooperative, making the entire process smooth and hassle-free. Their excel More

by sujith.kalapala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Criswell Maserati - Alfa Romeo responded

It's wonderful to know you had a fantastic experience at Criswell! We value the opportunity to assist you and welcome you to reach out if we can be of service in the future.

June 03, 2023

James was helpful and knowledgeable about our car purchase! Highly recommend him to help find your next vehicle ! More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your recent purchase! We are very pleased to hear that you had a recommendation worthy experience with James and our Criswell team!

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