Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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A GREAT EXPERIENCE ABIOLA HAS GREAT PRODUCT KNOWLEDGE AND GREAT CUSTOMER SERVICE SKILLS. THOUGH IT TOOK ME A OVER A MONTH TO MAKE MY DECISION ON BUYING MY GRAND TOURISMO ABIOLA HAS GREAT PRODUCT KNOWLEDGE AND GREAT CUSTOMER SERVICE SKILLS. THOUGH IT TOOK ME A OVER A MONTH TO MAKE MY DECISION ON BUYING MY GRAND TOURISMO, ABIOLA WAS VERY PATIENT KEPT ME UP TO DATE WILL ALL SPECIALS WITHOUT BEING A PUSHY SALES PERSON... I AM LOVING MY MASERATI... THANK YOU GUYS AGAIN More
An enlightening and invigorating experience! Abiola is a very educated and knowledgeable Sales Representative that knows his Maserati history and engineering of the cars. He is not pushy, but sub Abiola is a very educated and knowledgeable Sales Representative that knows his Maserati history and engineering of the cars. He is not pushy, but subtly tenacious in exploring all options to create a win-win scenario. It was a very pleasurable experience and friends and I are coming back! More
Professional quality of work! I had very positive experience with Alberto buying my wife's Maserati Ghibli SQ4. It was painless and handled very professionally. Will be back soon I had very positive experience with Alberto buying my wife's Maserati Ghibli SQ4. It was painless and handled very professionally. Will be back soon for my Alfa 4c! More
Outstanding Customer Service Abiola provided outstanding customer service from the time of initial inquiry and promptly followed through on delivery of multiple options and lease Abiola provided outstanding customer service from the time of initial inquiry and promptly followed through on delivery of multiple options and lease terms. I had no intention of getting out of my current least that day but Abiola was able to offer me a deal I couldn't refuse and made the process seamless! He's a genuine guy and makes his customers feel comfortable with the decision they've made. I will definitely recommend Abiola to anyone interested in a smooth car buying experience with excellent customer service. -Gianna More
Professional and qualified staff I was able to contact the dealership and immediately get information necessary to make a decision on the car I wanted. Abiola was very kind and thoro I was able to contact the dealership and immediately get information necessary to make a decision on the car I wanted. Abiola was very kind and thorough in his discussions with me and in answering questions. I'll definately recommend the dealership to friends and family. I myself will look to keep them in mind for future servicd and purchase needs. More
Beyond the norm My wife and I have dealt with Lexus, Infiniti and Acura dealers for the last 28 years. The foreign influence enhanced the car buying/service experien My wife and I have dealt with Lexus, Infiniti and Acura dealers for the last 28 years. The foreign influence enhanced the car buying/service experience. Today we bought an American car (used) through Criswell Maserati. While it wasn't one of the 6 figure Maserati's on the showroom floor, you would have thought we were buying one. Robert set up the buying experience with a quick and low pressure response to my offer. Chuck handled the actual sale when we arrived. The whole staff could not have been more cordial and thoughtful after our 3 hour drive from SE Virginia. From Sales, to Finance to the General Management, you would have thought we were long lost friends. I can recommend Criswell Maserati without hesitation. That in itself is a complement since I am such a skeptic of human nature. It was well worth the 340 mile round trip. Kudos to all! More
Perfect attention to detail!!! As I was on the verge of giving up my car search I finally came across the perfect truck that I was looking for and an excellent sales staff to boot As I was on the verge of giving up my car search I finally came across the perfect truck that I was looking for and an excellent sales staff to boot. Mo insured I was taken care of immediately and was very helpful through the entire process. Thanks Mo for making this an easy process!!! More
Fantasic Customer Experience! This is by far the best car buying experience I ever had! Everyone from sales to finance was wonderful in helping me lease a great car. Specifical This is by far the best car buying experience I ever had! Everyone from sales to finance was wonderful in helping me lease a great car. Specifically, Robert (sales manager), Abiola (sales consultant) and Omar (GM) made this a quick and transparent process. They gave me the price I wanted and were extremely transparent and honest. It is incredibly rare to find a dealership with these qualities. I have been buying cars for 11 years and this is the best car buying experience I had.They will take great care of you! Please go see them! More
My Dream Car- REALLY! My Maserati is running like a dream! My wife and I are both delighted. Thank you so much for helping us through the process of buying it. Your c My Maserati is running like a dream! My wife and I are both delighted. Thank you so much for helping us through the process of buying it. Your customer service level I would rank among the best that I've ever received. On a five star rating system you would get six stars. :-) All my best, Victor More
Efficient car buying experience Alberto was great. I am not easily impressed but my car buying experience was amazing. He had the car ready for me to test drive on MLK Day and ans Alberto was great. I am not easily impressed but my car buying experience was amazing. He had the car ready for me to test drive on MLK Day and answered all my questions. I purchased my car the next day and he had me in and out within 1 .5 hours. Robert the sales manager was fair and honest and Omar the GM was upstanding and forthright. Lastly, I bought a used non-Maserati car and the price was the lowest in the country. Thanks for a positive experience C.G. More