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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 593 reviews

April 21, 2015

George is an invaluable asset to Maserati and Criswell Bought a gorgeous SQ4 today. I met George back in October. It was my first time ever being in a Maserati Dealership. First class service from the firs More

by alexg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah
Apr 23, 2015 -

Criswell Maserati - Alfa Romeo responded

Alexg, Thank you for your review. We are glad that we could make this deal happen. As you know we try to make the whole process from start to finish as easy as possible and we are happy that our efforts are being noticed. I am sure you will be satisfied with your SQ4 but when you do want a change (to make it 11 cars in 6 years) we will be here to find the right car and deal for you again. Also congratulations on your new job!!! Thanks again, The Criswell Maserati Team

April 18, 2015

Very Impressed Living within walking distance of several very reputable Nationally Known Dealerships, Including Maserati, my friends allways wonder why I am so dil More

by SouthBeach Realtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 18, 2015 -

Criswell Maserati - Alfa Romeo responded

SouthBeach Realtor, Thank you for this great review. We recognize that we live in a global market place and we do pride ourselves in delivering an exceptional experience whether you are in our backyard or thousands of miles away. Hopefully you will be enjoying your new sweet ride for many miles and years to come. Best wishes to you and your business as well. Thank you again for the review, The Criswell Maserati Team

April 16, 2015

Great selection of Maseratis and an awesome group of people These guys really know what they are doing. I drove from Virginia because they have a huuuuuge inventory. Any color I wanted was there. They have a More

by bsizeber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah, Abiola Akintunde, Scott Oliver, Robert Fox
Apr 17, 2015 -

Criswell Maserati - Alfa Romeo responded

Bsizeber, Thanks for this review. We appreciate your business and are glad you were pleased with our dealership. We try to have a good selection of cars so people like you can have a choice when spending your hard earned money. We also try to accommodate you as much as possible so hopefully the pizza we got while you waited was as good as your experience too!! When you are back in the Maryland area don't hesitate to stop in and if we can we will get you a complimentary detail as well. Thank you again, The Criswell Maserati Team

April 16, 2015

Exceptional Customer Service! I've bought several cars from Criswell over the years and their customer service has always been excellent. This was my first experience with their Ma More

by MASAKST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Oliver
Apr 17, 2015 -

Criswell Maserati - Alfa Romeo responded

Masakst, Thank you for your review. We appreciate your continued business along all of our makes and models with the Criswell organization. We are glad we were able to meet your expectations and where able to accommodate your service needs. Your Granturismo looks pretty awesome so it was easy to clean up. When you are ready to sell it please allow us first crack at it!! Thank you again, The Criswell Maserati Team

April 15, 2015

Great Car, Great Price We went to all of the area dealerships and Alberto was able to come up with a best offer on our first phone call, without the haggling. After a short More

by katean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Apr 15, 2015 -

Criswell Maserati - Alfa Romeo responded

Katean, Thank you for the review. All of us here are glad you enjoyed your experience and are enjoying the car. Sorry about the front plate not being drilled though. I know you are far from our dealership but when you are in the area maybe a complimentary detail will be in order? Enjoy the nice weather and hopefully we will see you soon. Best, The Criswell Maserati Team

April 15, 2015

Excellent customer service We were in the market for a Ghibli S Q4 and from the moment we met Alberto Zamorano he made the process as easy and stress free as possible. Alberto More

by Matt J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Apr 15, 2015 -

Criswell Maserati - Alfa Romeo responded

Matt J, Thank you for the review. We are happy that your experience was a good one. You weren't demanding at all! You just knew what you wanted :) Thanks again for the kind words as they don't go unnoticed. We hope you continue to enjoy your Ghibli and as Maserati expands the model lines you can come and test drive the new models. Until your scheduled service visit, have a great one!!! Your Criswell Maserati Team

April 08, 2015

Outstanding and fabulous car This is a marvelous car, and a first rating car!! The customer service was amazing!! The quality of work was magnificent!! It was a wonderful choic More

by Beto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Apr 09, 2015 -

Criswell Maserati - Alfa Romeo responded

Beto, Thank you for your review. This means a lot to us knowing you are a business owner yourself and appreciate, understand and expect good customer service. We do value your business and know you are going to have a lot of fun this Spring and Summer in your new sports car! Thank you again, The Criswell Maserati Team

April 07, 2015

Outstanding experience My wife and I bought a Ghibli Q4 in January 2015 and could not have been more pleased with the service from Criswell and in particular Abiola. The wh More

by TonyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abiola Akintunde
Apr 08, 2015 -

Criswell Maserati - Alfa Romeo responded

Tony, Thank you for your review. We happy you enjoyed your purchase experience with Abiola and the rest of the team. We try to make our processes geared to your pace and preferences. Thank you for your business and we all hope you are enjoying your Italian sculpted piece of art. Best wishes, The Criswell Maserati Team

April 07, 2015

The Best Car Salesman I have ever met I met George through an internet inquiry and he could not have been more responsive or professional. When I met him in person he was even more so. He More

by Bob B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah, Abiola Akintunde
Apr 08, 2015 -

Criswell Maserati - Alfa Romeo responded

Bob, Thank you for your kind words. We try to make the car purchase experience easy and fun, as it should be. We at Criswell Maserati all thank you for your business and look forward to a great relationship. The Criswell Team

April 04, 2015

Bar None I leased my Ghibli on July 4, 2014. The whole staff at Criswell Maserati were very professional, kind, accommodating and easy to work with. There was More

by Carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah, Abiola Akintunde, Scott Oliver
Apr 08, 2015 -

Criswell Maserati - Alfa Romeo responded

Carrie, Thank you for your recent review. I am glad to hear your Ghibli experience has stayed with you over the winter months. All of us here wish you a belated Happy New Year and looking forward to seeing you at more events. Best wishes, The Criswell Maserati Team