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Dallas Lease Returns

Dallas, TX

5.0
7,426 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,426 reviews

December 20, 2024

Pete was amazing straight forward and excellent help! Very honest and helping friend because that’s what he is when he looks out for your best interest and family thank you so much would definitely recom More

by Jmora0816.jm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 19, 2024

The dealership gave me a very welcoming and trusting feeling and I will shop again. More

by Napleon Brewer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

December 19, 2024

The lady at the front desk was very kind and helpful. It didnt take long for us to talk to a sales representative. The buying process was very smooth. More

by Garrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Yousef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Garrett, and it was a pleasure having you at the dealership. We appreciate your review!

December 18, 2024

what a wonderful experience I had in buying my vehicle from Kerron. I was referred to him, but what I experienced was above my expectations. Kerron was very professional and made my process very easy. K More

by prestonsbaby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 18, 2024

Great experience overall, this is the second car we purchase from them. They are thorough, not pushy and a pleasure to work with. Christian really goes above and beyond. Highly recommend. More

by JUAN.TANCA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Dallas Lease Returns responded

Juan, thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 18, 2024

Brad was fantastic! He made the purchase process extremely easy and efficient for out of state buyers. We look forward to working with him again soon! More

by jaysoncahill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Dallas Lease Returns responded

Thank you, Jayson! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

December 18, 2024

It is evident from the time you walk through the door at Dallas Lease Returns that this is a people-first organization that also happens to be in the automotive business. I was so impressed with how the sta More

by jos.n.evans
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 17, 2024

Simple, seamless, and gentle, are the words you don’t typically hear from a car-buying transaction. Something I dreaded became a JOY and I gained a lifelong friend in the process. More

by bobbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Bobbie, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

December 17, 2024

Very trustworthy and very reliable, my parents bought a Tahoe from there before and from this day on it’s still working! Blanca was a very helpful people she helped us a lot!! More

by isaacquinte2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, Isaac, and we hope to see you again!

December 17, 2024

Quick , smooth and easy process! Anthony was awesome! Very knowledgeable, helpful and pleasant. Best experience purchasing a vehicle. More

by tammie_tlc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Tammie, and we look forward to working with you again.