Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Lease Returns
Dallas, TX
7,764 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,764 reviews
April 05, 2025
I worked with Chris Mikell at Dallas Lease Returns and he was unbelievably accommodating and helpful through the entire process. He let me take the car to my local mechanic to give a look over before we purc was unbelievably accommodating and helpful through the entire process. He let me take the car to my local mechanic to give a look over before we purchased the vehicle. The entire process was quick and easy and I would highly recommend them to anyone. More
by haydenbmooney
Employees Worked With
April 04, 2025
Blanca was a wonderful help in purchasing my 2021 Macan in February of ‘25. She was responsive without applying too much pressure. The car was in fantastic condition. The break light came on during test dr in February of ‘25. She was responsive without applying too much pressure. The car was in fantastic condition. The break light came on during test drive revealing a standard wear and tear issue and she and the manager with Dallas Lease Returns were very accommodating in making sure the needed repair was handled prior to purchase. I am a very satisfied customer and will send anyone i know looking for a car to see Blanca. More
by Ginger
April 04, 2025
Really super experience. I suggest Brad in Dallas Lease Returns to all people looking for used cars! Thank you! I suggest Brad in Dallas Lease Returns to all people looking for used cars! Thank you! More
by ingo.kikas
April 04, 2025
I feel so blessed to have met such an amazing group of people. I had a very complicated situation, you could say almost impossible to find a vehicle that a financer would take a chance on for me. Chris wa people. I had a very complicated situation, you could say almost impossible to find a vehicle that a financer would take a chance on for me. Chris was wonderful, honest and he didn't give us any run around at all on what to expect. You will be in great hands with Dallas Lease Returns, if it isn't a deal they would take themselves they're not going to recommend it to a customer. Chris and his team worked together to get me back on the road at a monthly rate I could afford in a vehicle that I am truly happy and in love with every time I get behind the wheel. They have a lifetime customer when it comes to me and I'm sure anyone who comes here themselves will become the same. We drove almost 2 hours for this vehicle and the deal they worked out for us and it was worth every mile and minute. I am forever grateful that I found Dallas Lease Returns. They are not # 1 out of 250,000 dealers for a reason, come see for yourself is my recommendation to anyone. More
by nancywat0229
April 04, 2025
Good people, good selection of used vehicles, straight forward purchase process at Dallas Lease Returns. forward purchase process at Dallas Lease Returns. More
by bluegreenproject
Employees Worked With
April 03, 2025
Brandon was amazing to work with. Seriously, you can't get any better service than Brandon provided me with. He worked hard on my deal and and I drove away in my dream Porche! Highly Seriously, you can't get any better service than Brandon provided me with. He worked hard on my deal and and I drove away in my dream Porche! Highly rate this dealer and the team there are top notch for service. ⭐⭐⭐⭐⭐ More
by jnesbitt0405
Employees Worked With
April 03, 2025
The dealership and my dealer robert yousef were very friendly and easy to work with. I'm very satisfied with both friendly and easy to work with. I'm very satisfied with both More
by bcampbell_2007
Employees Worked With
April 02, 2025
Rick has been awesome to work with ! !!!! Very pleasant and extremely knowledgeable in all areas in buying this beautiful car. He has made this experience very enjoyable.. Thank you Ri !!!! Very pleasant and extremely knowledgeable in all areas in buying this beautiful car. He has made this experience very enjoyable.. Thank you Rick!!!!! More
by Ginger Wilcox
Employees Worked With
April 02, 2025
This dealership has the best employees I’ve ever dealt with. Super nice staff. Everyone is very professional. Pete is the man!! Highly referable and super knowledgeable. Loved my experience with this deal with. Super nice staff. Everyone is very professional. Pete is the man!! Highly referable and super knowledgeable. Loved my experience with this dealer. Would highly recommend this dealer. More
by kyriakas.matthews94
Employees Worked With
April 02, 2025
Really like doing business with Dallas Lease Returns. I have bought a few cars from Chris Mickell over the years and always impressed that he takes the time to answer my questions and treats me like a fr I have bought a few cars from Chris Mickell over the years and always impressed that he takes the time to answer my questions and treats me like a friend, and helps fix any mistakes I make along the way. No pressure, smooth buying process and appreciate the deals we have made on purchases. Overall great experience with an honest dealer. More
by Joshua L
